Tom F.

Tom F. Email and Phone Number

Americas Customer Care Manager @ Ferrari
New York, NY, US
Tom F.'s Location
New York City Metropolitan Area, United States
About Tom F.

Passionate big-picture thinker with strong well-rounded professional experience in retail, not-for-profit and automotive industry.

Tom F.'s Current Company Details
Ferrari

Ferrari

View
Americas Customer Care Manager
New York, NY, US
Website:
ferrari.com
Employees:
12443
Tom F. Work Experience Details
  • Ferrari
    Americas Customer Care Manager
    Ferrari
    New York, Ny, Us
    View
  • Ferrari
    Customer Care Manager
    Ferrari Apr 2019 - Present
    Englewood Cliffs, New Jersey, United States
    Responsible for providing premium customer service in North America resolving sales, service and marketing concerns.
    View
  • The Bronx Brewery
    Brand Ambassador
    The Bronx Brewery Nov 2018 - Jan 2020
    Bronx, New York
    Social media influencer promoting product awareness increasing in-store sales with outstanding results.
    View
  • Jaguar Land Rover North America
    Consumer Affairs
    Jaguar Land Rover North America Feb 2017 - Mar 2019
    Mahwah, New Jersey
    Risk and liability focused limiting company exposure with the ability to negotiate mutual beneficial resolutions managing customer concerns.
    View
  • Jaguar Land Rover North America
    Retailer Relations
    Jaguar Land Rover North America Jan 2014 - Feb 2017
    Mahwah, New Jersey
    Corporate communications, event planner and data manager working in the President’s office.
    View
  • Percepta
    Learning And Development Manager
    Percepta Dec 2008 - Jan 2014
    Mahwah, New Jersey
    Conducted strategic planning, program design and program management for Jaguar Land Rover North America contract call center staff.
    View
  • Wildcat Service Corporation
    Deputy Director
    Wildcat Service Corporation Dec 2006 - Dec 2008
    Bronx, New York
    Managed daily operations of non department of labor staff.
    View
  • Tommy Hilfiger
    Assistant General Manager
    Tommy Hilfiger Jul 2006 - Dec 2006
    White Plains, New York, United States
    Grand Opening Team Member of the newly renovated Tommy Hilfiger team. Closing manager responsibilities including cash wrap close of business duties, safe count, selling and back of the house operation standards.
    View
  • Nike
    Learning And Development Manager
    Nike May 2003 - Jul 2006
    Greater New York City Area
    Sales results driven executive KPI focused training and development manager with a unique ability to connect with NIKE customers, enthusiasts and staff.
    View
  • Polo Ralph Lauren®
    Human Resources Manager
    Polo Ralph Lauren® May 2001 - May 2003
    Woodbury Commons
    Human Resources Manager for the company’s largest retail outlet store. Responsible for the sourcing of candidates, applicant recruitment and new hire orientation with Manager of Duty and Assistant General Manager responsibilities.
    View
  • Virgin Megastore Mena
    Assistant General Manager
    Virgin Megastore Mena Sep 2000 - May 2001
    Times Square, Nyc
    Assistant General Manager of the store responsible for Books, DVDs and Cash Wrap Staff. Led New Hire Orientation and Candidate Sourcing for the TSQ location.
    View
  • Saks Fifth Avenue
    Manager Of Selling, Service And Training
    Saks Fifth Avenue Jan 2000 - Sep 2000
    New York, Ny
    Responsible for the training and development of SFA’s men’s furnishings and suits business, and women’s couture business. Led the onboarding of all store new hire training.
    View
  • Nordstrom
    Regional Training Specialist
    Nordstrom Sep 1998 - Jan 2000
    Greater New York City Area
    Phenom facilitator responsible for the training and development needs of 2 stores in the New York Metropolitan area as well as assisting in the daily operations of the Human Resources department.
    View

Tom F. Education Details

Frequently Asked Questions about Tom F.

What company does Tom F. work for?

Tom F. works for Ferrari

What is Tom F.'s role at the current company?

Tom F.'s current role is Americas Customer Care Manager.

What schools did Tom F. attend?

Tom F. attended Ramapo College Of New Jersey, Bergen Community College.

Who are Tom F.'s colleagues?

Tom F.'s colleagues are Ermanno Santirocco, Marcio Antonio, Ben Drg Redouane, Matteo Pantano, Ivan Infelice, Raffaele Romanelli, Navila Vargas.

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