Highly experienced and skilled analyst with a proven track record of excellent evaluations and high performance ratings. Exceptional organizational skills with a broad base of knowledge of many roles and special projects. A team player with the ability to multi-task, to take on different projects, and adapt as needed to a changing environment.• PEEHIP, GE and ITS Host and Home Inquiry Analyst (2014- present)• Quality Assurance Analyst (2013-2014)• Inquiry Research Specialist – Special Processing II (2011-2013)• Appeals Specialist, Medicare Part B – Cahaba GBA (2010-2011)• Coordination of Benefits and Inquiry Analyst (2007-2010)• Inquiry and Claims Analysis• Adept in Applications such as WDMS, BOL, DORS, Navigator, Blue2, MRO• Communication and Coordination with ITS/Out-state Plans and Other Insurance Carriers• Medicare Part A and B• Medical review• Quality Control• Group Benefits• Manual Processing• Management, analysis, and design of information systems• Sales and Management
Listed skills include Medicare, Claim, Customer Service, Microsoft Office, and 21 others.