Tom Hanna Email and Phone Number
Tom Hanna work email
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Tom Hanna personal email
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With over 10 years experience in roles in employee experience and people analytics organizations, I offer a unique perspective to technical operations leadership. While passionate about creating data driven, customer centric solutions, my experience with a variety of functions helps facilitate between groups such as professional services, product, technology, and client teams. Additionally, I bring a heavy focus to data integrity and benchmark database curation.Key Skill Areas: Employee Experience | Employee Survey | Data Visualization | Product Management | Product Owner | Agile | Scrum | Business Intelligence | Business Analytics | Data Integrity | Jira | Confluence | Quality Assurance | Technical Requirements | User Stories | SPSS | SQL | Power BI | Python | Pandas | DAX | Power Query | SSRS | Data Modeling | Delivery Management | Project Management | Road Mapping | Acceptance Criteria | Process Improvement | Business Analysis | Requirements Analysis | Data Analysis
Medallia
View- Website:
- medallia.com
- Employees:
- 1834
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Technical Program Manager, Professional ServicesMedallia Jan 2023 - PresentManage the employee listening and experience programs of large strategic clients from a technical perspectiveManage and oversee work for a team of analysts focusing on working within allocated budgets while ensuring quality and completenessWork closely with client stakeholders and client teams to ensure they are achieving business results with the use of Medallia managed solutionsIdentify and scope projects in coordination with client teams utilizing new and existing solutionsCoordinate with Product, Engineering, and other SMEs to bring productize common solutionsOversee and directly configure the more complex aspects of Medallia tooling while upskilling analysts to take on these responsibilities
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Business Insights Engineer, Data ManagementSpreetail May 2022 - Nov 2022Developed Power BI, SSRS, and other reporting solutions for various departments including Business Development and Finance to inform prospect targeting and improve decision makingProvided guidance on establishing best practices for newly created job function to increase efficiency and reduce time to deliveryPromoted data management’s mission of maintaining data as a shared resource to identify gaps in data access and improve data qualityActed as the go-to person for business stakeholders to provide functional proof of concept reporting solutions as well as ingesting requirements for hardened solutionsProvided product/project management to Data Management engineering functions to ensure proper use of engineering resources -
Data Strategist, ConsultingPerceptyx, Inc. Nov 2021 - Apr 2022Provided prototypes and strategies for utilizing data streams available to People Analytics Teams using SQL, Python, and Microsoft OfficeLeveraged and maintained the research and benchmarking database for content and POV generationServed as the primary liaison between Consulting and Technology for the creation of data reporting solutions -
Product Owner, Reporting PlatformPerceptyx, Inc. Sep 2019 - Nov 2021Modeled and productized a cross platform research and benchmarking database utilizing a variety of data sources using SQL and PythonEstablished agile and scrum principles in the Technology departmentCurated roadmaps, backlogs, and request submissions for multiple scrum teams using Jira, Trello, and ConfluenceTranslated business needs to development teams through user stories and acceptance criteriaConducted customer stakeholder interviews to understand product improvement opportunities for Perceptyx’s proprietary reporting platform
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Analytics Consultant, Professional ServicesPerceptyx, Inc. Oct 2017 - Sep 2019Established best practices for a rapidly expanding consulting teamConducted data analysis to inform various points in project lifecycle, including instrument design and presentation of results using SPSS, Python, SQL, and Microsoft OfficeBuilt strong relationships with customers to ensure analysis meet their needs and built confidence in the Perceptyx approach to employee listening
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Technical Project Manager, Professional ServicesIbm May 2017 - Oct 2017Lincoln, Nebraska AreaEstablished new processes and procedures to ensure successful implementation of analytics projects with a streamlined project teamManaged project timelines and scope in partnership with customersDemonstrated deep knowledge and understanding of systems to successfully implement analytics projects -
Data Integrity Analyst, Professional ServicesIbm Mar 2013 - May 2017Lincoln, Nebraska AreaProvided data oversight and governance for enterprise scale analytics programs, including some of the largest retailers in the United StatesProactively addressed data concerns through deep understanding of platform and processes through auditing of SQL databasesCreated processes for validating and ensuring data quality of newly developed featuresDeveloped ad hoc reporting and analysis requests for customers using a variety of tools including SQL, SPSS, and Microsoft Office
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Pinspotter TechnicianRed Strike Inc. Feb 2006 - Oct 2017Lincoln, Nebraska AreaBeta testing of installation and troubleshooting procedures for newly developed hardware and softwareRecord keeping of malfunctions, repairs, and parts inventoryRepaired and maintained bowling equipment and facilityDeveloped reporting to evaluate the technical performance of department
Tom Hanna Skills
Tom Hanna Education Details
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Political Science
Frequently Asked Questions about Tom Hanna
What company does Tom Hanna work for?
Tom Hanna works for Medallia
What is Tom Hanna's role at the current company?
Tom Hanna's current role is Technical Program Manager.
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What schools did Tom Hanna attend?
Tom Hanna attended Nebraska Wesleyan University.
What are some of Tom Hanna's interests?
Tom Hanna has interest in Home Automation, Bowling, Home Renovation/restoration.
What skills is Tom Hanna known for?
Tom Hanna has skills like Microsoft Office, Employee Engagement, Survey Research, Microsoft Excel, Spss, Project Planning, Sql, Communication, Leadership, Customer Service, Electrical Troubleshooting, Sales.
Who are Tom Hanna's colleagues?
Tom Hanna's colleagues are Ron Trembulak, Marco Meza, Barrett C., Kyle Mcclung, Daniela Garrido, David Huerta, Vasundhara Sharma.
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