Tom Hicks Email & Phone Number

Sault Ste. Marie, Ontario, Canada

Sault Ste Marie, Ontario, Canada

This role consisted in implementing marketing strategies, driving revenue growth, and supervising staff. I would review competitive market, identify emerging trends, and mentor employees. I sold protection products, vehicle features, as well as other benefits, and provided training to staff. I prospected new business development opportunities, managed account collection, and analyzed reports. I oversaw branch daily operations, lead development of operational plans, and ensured great level of… Show more This role consisted in implementing marketing strategies, driving revenue growth, and supervising staff. I would review competitive market, identify emerging trends, and mentor employees. I sold protection products, vehicle features, as well as other benefits, and provided training to staff. I prospected new business development opportunities, managed account collection, and analyzed reports. I oversaw branch daily operations, lead development of operational plans, and ensured great level of customer service was being delivered. I also monitored staff performance, drove process improvement, and enforce compliance with policies and procedures. Finally I hired staff and tracked employee professional development. Show less

In this role I ensured great in-store customer experience, addressed queries, assessed client needs, provided tailored solutions, and drove store sales.