Tom Ridge Email & Phone Number

• Coaching and leading teams to deliver impactful customer outcomes using lean and agile methodologies. As a Senior Delivery Lead, I enabled teams to develop their own ways of working, and fostered environments of safety.
• Managing, leading and coaching teams, focussing in our core performance experience and calibrations
• People management of engineers and quality analysts
• Building teams through hiring, and delivery
• Technical direction, guidance, and mentoring
• Accountable and responsible for successful delivery outcomes

• Delivery Lead and engineer for a distributed, remote team. Responsible for line management of up to 8 direct reports, stakeholder management, team health, and delivery outcomes. Contributed as an individual contributor.
• People management of engineers within the team and externally
• Accountable and responsible for the successful delivery of high impact capabilities for the product enabling our customers to launch wholistic performance cycle experiences
• Collaborating with team leadership to design and build product roadmaps
• Building strong collaborative relationships across the business
• Coaching to apply agile and lean values and principles

• Responsible for designing, building, and leading the successful delivery of various solutions across a number of our products. Working within and collaboratively leading teams as one of Culture Amp's only remote team.
• Built a scalable, performant, event-driven solution to power our trend reporting
• People management of engineers
• Coaching and mentoring of engineers
• Seconded to design and built a scalable, extensible, and performant micro-service to enable our performance product to send communications via slack on time and with no bugs
• Shaped and contributed to the engineering culture within our performance product, with a strong remote communication culture and growing the tech lead community

• Responsible for designing and building scalable, secure solutions within the reporting space of our engagement product. Key outcomes and responsibilities included:
• Rapidly prototyped and then delivered a scalable, performant reporting visualisation capability
• Supported and grew other team members
• Improved and expanded our report filtering, improving confidentiality needs
• Regularly contributed to engineering culture with brown bag talks

• Responsible for architecting and building full-stack bespoke client solutions, client management, and mentoring other engineers.Key outcomes and responsibilities included:
• Managing and consulting with clients to surface requirements and define project scope
• Manage and direct delivery of software projects within timeline and budgetary constraints
• Improve engineering quality and processes throughout the business
• Provided regular lunch and learn sessions for colleagues
• Recruited and mentored team members

Spring Hill Brisbane

• Responsible for designing, building, and maintaining a Content Management System platform, and a social media platform.Key outcomes and responsibilities included:
• Delivering an early prototype for a new product
• Designing, building and maintaining key functionality

Brisbane, Australia

• Responsible for designing, building, and maintaining solutions for our clinical e-learning platform and services management software.Key outcomes and responsibilities included:
• Liaised with stakeholders (internal and external) to develop maintainable, robust solutions.
• Drove adoption of frameworks and version control to improve our productivity, reliability, and maintainability of our software.
• Built a stronger feedback led engineering culture
• Provided support directly to external users.
• Providing training and support for colleagues on tooling and best practice