Tom Morrison

Tom Morrison Email and Phone Number

Strategic Insights: Customer Experience, Behaviour and Value @ Lloyds Banking Group
London, GB
Tom Morrison's Location
Greater London, England, United Kingdom, United Kingdom
Tom Morrison's Contact Details

Tom Morrison personal email

n/a
About Tom Morrison

Highly analytical customer centric first class honours graduate and strategic reporting professional.Excellent communicator with strong attention to detail and natural curiosity.Commercially astute and ambitious.

Tom Morrison's Current Company Details
Lloyds Banking Group

Lloyds Banking Group

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Strategic Insights: Customer Experience, Behaviour and Value
London, GB
Website:
lloydsbankinggroup.com
Employees:
61911
Tom Morrison Work Experience Details
  • Lloyds Banking Group
    Strategic Insights: Customer Experience, Behaviour And Value
    Lloyds Banking Group
    London, Gb
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  • Lloyds Banking Group
    Strategic Insights: Customer Experience, Behaviour & Value
    Lloyds Banking Group Jan 2021 - Present
    London, England, United Kingdom
    Help the business (including GEC and Board) understand CX performance and insights to drive action, leveraging a market leading MI suite developed in prior role.Deepen organisational understanding of CX levers and how they operate, including causal relationships with value-generating customer behaviours.Develop new data infrastructure to further evolve insight capabilities (e.g. priority segment flags, text analytics).Lead a highly engaged and high performing team.
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  • Lloyds Banking Group
    Customer & Segment Reporting Development Lead
    Lloyds Banking Group Feb 2020 - Jan 2021
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  • Lloyds Banking Group
    Ea To The Chief Customer Officer
    Lloyds Banking Group Feb 2018 - Feb 2020
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  • Lloyds Banking Group
    Senior Manager, Strategic Reporting
    Lloyds Banking Group Jan 2016 - Feb 2018
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  • Lloyds Banking Group
    Senior Manager, Group Strategy
    Lloyds Banking Group Aug 2014 - Jan 2016
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  • Lloyds Banking Group
    Manager, Risk Chief Operating Office
    Lloyds Banking Group Jun 2013 - Aug 2014
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  • Lloyds Banking Group
    Future Leadership Programme
    Lloyds Banking Group Sep 2011 - Jun 2013
    Three rotations: Executive support to the Group Strategy DirectorCustomer AnalyticsHR Operations
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Tom Morrison Skills

Human Resources Management Strategy Analysis Logistics Performance Management Coaching Teamwork Analytics Project Management Time Management Customer Service Microsoft Excel Microsoft Office Operations Management Organizational Development Budgets Team Management

Tom Morrison Education Details

Frequently Asked Questions about Tom Morrison

What company does Tom Morrison work for?

Tom Morrison works for Lloyds Banking Group

What is Tom Morrison's role at the current company?

Tom Morrison's current role is Strategic Insights: Customer Experience, Behaviour and Value.

What is Tom Morrison's email address?

Tom Morrison's email address is to****@****l.co.uk

What schools did Tom Morrison attend?

Tom Morrison attended Newcastle University, The Judd School, Tonbridge.

What skills is Tom Morrison known for?

Tom Morrison has skills like Human Resources, Management, Strategy, Analysis, Logistics, Performance Management, Coaching, Teamwork, Analytics, Project Management, Time Management, Customer Service.

Who are Tom Morrison's colleagues?

Tom Morrison's colleagues are Fiona Chalmers, Jackie Ashmead, Jane Baines, Oonagh Wisener-Walsh, Neena Rajput, David Slade, Roman Shkunov.

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