Tom Rivers Email & Phone Number

Tampa, Florida, United States

Manage a team of implementation specialists that are responsible for the implementation of technical systems, software, hardware or solutions. Oversee and support the multiple implementation projects. Review external clients product demands, develops project plans and ensures that implementations are completed on time, within budget, and meet client expectations. May be involved in pre-sales product demonstrations or provide assistance in scoping projects or developing proposals.

Kensington, Maryland, United States

Managed multiple projects for cities, towns and municipalities to provide broadband to residents that are underserved, or no access to broadband services. Review RFP’s, RFI’s from ISP’s, MSO’s, and other broadband carriers for cost effectiveness, and provide best overall coverage.

Tampa/St. Petersburg, Florida Area

 Responsible for life cycle engineering for customers on Bright House Network’s Carrier-Class Network. Within this organization, the Business Solution Services (BSS) team is responsible for executing all service delivery and service assurance functions for Enterprise customers, including cell back haul for wireless operators, metro Ethernet, dedicated Internet access, and the public and commercial WiFi products.

 Manage ALU 5ESS and ECP complex, including 5 Switch Technicians, Ops Coordinator, and contractors. Responsibilites include switch intergrity, growth, maintain budget guidelines for adding growth to switch complex.  Negotiate with LEC’s, IXC’s, best prcing for OC-xx,DS3’s, T1’s , and Ethernet, including ALEC’s Analyze, discuss Network issues and make recommendations for routing, growth, forecasting and network architecture with Traffic Engineering