Operations Support Senior Associate
Current
Sep 2022 - Present
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Tom Thomas Email & Phone Number
Operations Support Senior Associate
at
Equinix (Canada) Enterprises Ltd
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Operations Support Senior Associate
Location
Toronto, Ontario, Canada
Company size
Who is Tom Thomas? Overview
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Quick answer
Tom Thomas is listed as Operations Support Senior Associate at Equinix (Canada) Enterprises Ltd, a with 3 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Tom Thomas.
Tom Thomas previously worked as IBX Technician at Equinix and Data Center Technician at Hcl Technologies. Tom Thomas holds Computer System Technology Networking (Fast-Track)( Co-Op)., Computer Science from Centennial College.
Company email context
Email format at Equinix (Canada) Enterprises Ltd
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Equinix (Canada) Enterprises Ltd
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Profile bio
About Tom Thomas
● Experience in working with Cisco, IBM and HP Routers and Switches, LAN, MAN, WLAN, VPN.● Working Knowledge of NetApp storage, Cisco IOS-XR, Fortinet, Checkpoint devices.● Configuration and troubleshooting knowledge in various VPN and Firewall devices.● Analyzing the security VA logs to identify the critical and high risks vulnerabilities to report and take actions.● Knowledge and in-lab working experience in technologies and protocols like Ethernet, IP, TCP, UDP, SMTP, POP3, HTTP, FTP, EIGRP, OSPF, VLAN, ACL NAT, and VOIP.● Experience in Troubleshooting networks, systems, and applications to identify and correct malfunctions and other operational difficulties.● Operating systems – Microsoft Windows XP,7,8,10, Windows Server 2008, 2012, UNIX and Linux.● Working knowledge of Linux/Unix and NT operating systems.● Installation and configuration of Server 2008, Active Directory, Group Policies, DNS, DHCP, Exchange Server, Windows XP, Vista,7,2008,2010, disk quota management and Remote Desktop Services.● Experience in different software and antivirus installations, Firewall management and support, user account creation and management.● Operational Knowledge of VMware, VirtualBox and Microsoft office (Outlook, Word, Excel, Project, Access, Visio).● Programming knowledge in C, C++, C#.Net, HTML, Bash Script, MySQL, Oracle, basics of JAVA and PHP.● Technologically literate with a good command of computer hardware and software.● Preparing for Security+ certification
Listed skills include Sql Database Management, Incident And Change Management, Active Directory Domain Services, Active Directory Group Policy Objects, and 16 others.
Current workplace
Tom Thomas's current company
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Equinix (Canada) Enterprises Ltd
Employees
3
AeroLeads page
5 roles
Tom Thomas work experience
A career timeline built from the work history available for this profile.
Ibx Technician
Apr 2021 - Sep 2022
Data Center Technician
● Update DR toolkits with the latest information for the application BCP solution.● Install/Decommission/Move Networks/Server/Storage Devices. Cabling from the patch panel to the server on each install.● Provide Datacenter support for the infrastructure (servers, network devices, storage etc.)● Performing first level Troubleshooting on the Servers, Network devices, Storage, etc.● Loading the Operating System onsite in case of Incidents.● Working knowledge of Ticket management system and Handling Service, Change and Incident Request.● Performing remote troubleshooting and hardware inspections on various devices.● Understanding x86/Sun/HP/IBM/Solaris/Linus/Windows.● Asset Management (update CMDB) & Elevation Diagrams.● Maintaining Datacenter inventory.● Working Knowledge in drills, Wrench, pliers, screwdrivers, cable cutters, crimpers, tape measure, RJ45 crimper, Hacksaw, Grinder Step ladders, server lift and tile lift..
Jul 2018 - Apr 2021
The Lab Monitoring And Maintenance Assistant
● Installed, maintained, and configured software on computer systems● Monitored for Open Labs sessions in the Networking and software computer labs● Configured Router on a stick for Inter-Vlan, redistribution of protocols (OSPF, EIGRP and RIP) and password recovery of the router in labs.● Worked on special projects, testing, maintaining and troubleshooting networking lab equipment● Managed infrastructure projects assigned to the data center labs by making sure that new server racks were properly cabled and installed● Made and Supplied Straight through and Crossover Cables for student and professors● Reset and Troubleshot Cisco (1941,2811,2960) and HP routers and switches● Deployed Windows 2000, 2003, Linux Red Hat Enterprise on Data Center lab servers and workstation.
Aug 2016 - Dec 2016
Software Developer
● Worked on a project for Lloyd bank and State Street for managing, developing, supporting and deploying different application packages.● Experience in working with VS2010 and .Net Framework 4.0, SQL Server 2012.● Experience with the incident, change management and Service Request tracking, resolving and reporting.
Feb 2014 - Dec 2015
2 education records
Tom Thomas education
Computer System Technology Networking (Fast-Track)( Co-Op)., Computer Science
Bachelor'S Degree, Computer Science
FAQ
Frequently asked questions about Tom Thomas
Quick answers generated from the profile data available on this page.
What company does Tom Thomas work for?
Tom Thomas works for Equinix (Canada) Enterprises Ltd.
What is Tom Thomas's role at Equinix (Canada) Enterprises Ltd?
Tom Thomas is listed as Operations Support Senior Associate at Equinix (Canada) Enterprises Ltd.
Where is Tom Thomas based?
Tom Thomas is based in Toronto, Ontario, Canada while working with Equinix (Canada) Enterprises Ltd.
What companies has Tom Thomas worked for?
Tom Thomas has worked for Equinix (Canada) Enterprises Ltd, Equinix, Hcl Technologies, Centennial College, and Wipro.
How can I contact Tom Thomas?
You can use AeroLeads to view verified contact signals for Tom Thomas at Equinix (Canada) Enterprises Ltd, including work email, phone, and LinkedIn data when available.
What schools did Tom Thomas attend?
Tom Thomas holds Computer System Technology Networking (Fast-Track)( Co-Op)., Computer Science from Centennial College.
What skills is Tom Thomas known for?
Tom Thomas is listed with skills including Sql Database Management, Incident And Change Management, Active Directory Domain Services, Active Directory Group Policy Objects, Remote Access Support Antivirus And Spam Blocking, Cisco Routers And Switches, Lan Expertise. Vpn Configurations, and Unix Operating System.
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