My desire is to utilize my professional initiative, work ethic, customer relations skills, education, knowledge and experience in a challenging and rewarding role as a key member of an Engineering, Training, Sales, Service, Parts or Customer Service organization conducting business in Manufacturing, Service, Automotive, Transportation or Technology Industries.Specialties: dealer/customer phone and on-site product technical support and troubleshooting on behalf of the company and dealer network. Competent technical trainer capable of developing and authoring training curriculum, Design / Develop customer product solutions and feature enhancements, result in improved product performance, reliability and enhanced functions. Independently perform lab and field tests to obtain reliable data to allow for accurate engineering judgments.