Tom Carluccio, Mba Email & Phone Number

San Francisco Bay Area

• Key contributor to the successful acquisition and integration of CrossCap by Volaris Group Inc., helping drive strategic alignment and revenue growth post-transition.
• Developed and executed a product strategy centered on enhancing user relationships, driving innovative feature development, and ensuring a best-in-class user experience.
• Collaborated with sales and marketing to craft and deploy go-to-market strategies for new products and feature launches.
• Led product teams across the entire portfolio, guiding strategic direction and operational execution.
• Identified and capitalized on new revenue opportunities that align with our product vision and roadmaps.
• Crafted and communicated product visions to cross-functional teams, fostering alignment and collaboration.

San Francisco Bay Area

• Launched CrossCap’s first iOS mobile application for respective clients.
• Principal product architect of complete overhaul and rebuild for the legacy VMA application utilizing client feedback, new market opportunities and business strategy.
• Built and led Product Design Team to develop style and design guides to cohesively scale user interfaces and use experience (UI/UX) across new platform.
• Optimized project management workflow to increase velocity and execution.
• Managed backlogs and prioritized technical work for future releases.
• Wrote content and created interactive product demonstrations for new website redesign.

San Francisco Bay Area

• Responsible for creating, communicating, and executing product roadmap to aligning with overall business goals.
• Devised and coordinated major release deployment schedule for entire client base and sunset existing legacy application.
• Worked directly with sales, marketing, customer support, and IT to communicate new product functionality being released.
• Lead product team consisting of 3 developers, 1 QA and Product Designer.
• Created release notes for feature launches.
• Interacted with and interviewed key client stakeholders to integrate feedback into new feature releases.

Tallahassee, Florida

- Responsible for developing, implementing and executing the strategic vision of the Company, including client project management, human resource procurement, and business development.Established and managed enterprise level relationships; grew Company’s business portfolio to include private and publicly traded clients with market caps ranging between.

Tallahassee, Florida Area

- Streamlined inter-departmental processes and communication through the implementation of project management protocol and the organization of morning meetings, thereby decreasing development and project completion timeframes by 30%.- Reduced operational costs by 60% through the strategic consolidation of employee responsibilities, use of outside.

Tallahassee, Florida Area

- Led the overall evolution of the eLayaway customer and merchant experience.- Managed the release of numerous features/enhancements to drive customer adoption, sales conversions and ease implementation of:-- Hosted Layaway Department, an enterprise level SaaS product iteration.-- Layaway Generator, a brick and mortar layaway SaaS solution that allowed.

- Product Owner – Developed and implemented the eLayaway Merchant Integration Center, consisting of boarding process, branding materials, technical documentation, and supporting content that reduced service integration timeframe from 2 weeks to 3 business days, thereby decreasing technical support contact volume by 78%.- Served as technical liaison between.

Tallahassee, Florida Area

- Led market research efforts and focus groups to produce an initial feature list and investor presentations.- Utilized Agile Development with Scrum methodology to quickly engineer an MVP.- Responsible for product ownership, business logic and flow, process design, wireframes, and overall user experience.- Solicited customer feedback for the advancement of.

Sold Life Insurance, Long-Term Care, and Annuities to individuals.

Master Of Business Administration - Mba

Activities and Societies: Beta Gamma Sigma

Bachelor Of Business Administration (B.B.A.), Marketing

Education record