Thomas C. Email & Phone Number

Texas, United States

Dallas-Fort Worth Metroplex

• Responsible for the management of a bustling 105,000 sq. ft facility, overseeing Cross-Dock operations, local HDS services, and public warehousing for esteemed clients.• Direct a diverse team comprising 1 Operations Supervisor, 3 team Leaders, and 35 Team Members, fostering a culture of accountability and excellence.• Innovated tools to streamline production tracking and management, enhancing operational efficiency and driving KPIs across the Cross-Dock network.• Accountable for P&L management and ensuring facility maintenance to uphold operational standards.• Championed the development and implementation of the current Cross-Dock layout, optimizing space and workflow.• Orchestrated a seamless transition from the original 40,000 sq ft facility to the current location, ensuring uninterrupted client services and final mile shipments.• Strategize and execute all facets of operational activities, including vendor order processing, storage management, and order fulfillment for third-party clients.

Arlington, Texas

• Led operations across two expansive buildings spanning 950,000 sq. ft, orchestrating multiple shifts and supervising a team of 3 Operations Supervisors, 1 Receiving Coordinator, 1 Shipping Coordinator, 5 Warehouse Team Leaders, and 95 Team Members.• Developed and executed comprehensive plans to manage daily DC activities, encompassing customer order processing, receiving, put away, replenishment, and inventory control.• Implemented continuous improvement methodologies to enhance operational functions, emphasizing quality, productivity, and safety.

Midlothian, Texas

• Spearheaded the establishment of a 3PL operation in collaboration with Mattel, providing exclusive products to the entire TRU supply chain network.• Managed a two-shift operation, overseeing the workflow of 2 Warehouse Team Leaders and 20 Team Members.• Expanded responsibilities to manage two additional departments within the retail distribution center, including High Bay Case Pick and Storage, adding 2 Warehouse Team Leaders and 35 Team Members.• Prioritized safety while troubleshooting operational issues and implementing corrective measures to maintain standards, budgets, and service levels.• Leveraged best practices and Lean methodologies to optimize key performance indicators (KPIs) and foster operational excellence.

Dallas, Texas

• Played a pivotal role in the startup and relocation of client DC operations, managing day-to-day activities and overseeing customer shipments globally.• Led a team of forklift operators, ensuring seamless shipping, receiving, and inventory control operations.• Provided leadership during the expansion of newly acquired accounts, demonstrating adaptability and strategic management skills.

Olive Branch, Mississippi

• Played a pivotal role in the establishment and expansion of a 500,000 sq ft food-grade distribution center, overseeing a 300,000 sq ft expansion within six months due to explosive business growth.• Managed the setup and operations of an off-site storage location for British Petroleum during hurricane seasons, ensuring timely shipping and receiving of emergency reserve products.• Hired initially as the Inventory Control Supervisor, achieving an outstanding inventory accuracy of 99.97%.• Directed quarterly physical inventories and managed inventory using a proprietary WMS system and JD Edwards-Multi System Integration & Daily Transactional Reconciliations.• Supervised a team of 3 Inventory Control Clerks, ensuring quality control through put away and shipping audits.• Assumed additional role of Customer Service Supervisor, overseeing a team of 7 shipping, receiving, and office clerks across 3 shifts.• Managed the handling of EDIs and ASNs, monitoring domestic and international order fulfillment.• Acted as a liaison between XPO management and clients, ensuring high customer satisfaction and resolving discrepancies promptly.• Took on additional responsibilities as 2nd shift operations supervisor, overseeing daily shipping, receiving, and managing a team of 20 forklift operators.• Completed Six Sigma Yellow Belt classroom training, enhancing skills in process improvement and quality management.

Richardson, Texas

Managed daily warehouse operations of multiple departments within a 500,000 sq ft distribution center, leading a team of 4 Team Leader and 45 warehouse associates.•Increased the team’s daily productivity performance by 13%.•Spearheaded the development of a team performance audit program to help reduce picking errors.•Increased the team’s picking accuracy from 99.51% to 99.69%.•Team development responsibilities included the hiring and training of, group leaders, general warehouse associates, as well as administration of performance improvement actions and appraisals.

Irving, Texas

Full management oversight for a team of 2 outbound supervisors, 3 group leaders, and 75 warehouse associates in a 400,000 sq ft distribution center.•Increased team efficiency in key operating areas through aggressive recognition and reward programs.•Increased the team’s Lines Picked per Hour by 53%.•Reduced the cost per unit by 11.1%.•Implemented an internal audit program to monitor team performance.

Rowlett Tx

Leadership responsibilities included full oversight of all daily operations, including sales, business development, customer relations, and distribution.•Service area included Texas state-wide and the surrounding southern states.•Expanded Texas customer base with aggressive sales growth.•Maintained current and new customer accounts and relations.

Grapevine Tx

Managed daily warehouse operations spanning two shifts, lead a team of 25 direct reports in a 135,000 sq ft facility.•Warehouse responsibilities included oversight of shipping, receiving, picking, inventory control, facilities maintenance.•Administrative responsibilities included budgeting, team development, and project management.•Managed fleet of 12 trucks, delivering product daily on dynamic routes.•Maximized warehouse productivity through improved labor utilization.•Oversaw a multi-million dollar vendor managed inventory, which included off site staffing, warehouse zoning and layout, shipping, receiving, inventory control of raw materials, and finished goods.•Sourced and negotiated contracts for maintenance, supplies, and equipment.•Eliminated one route and driver by maximizing distribution efficiencies, saving annually $29,000 annually.•Saved $32,000 in annual pallet costs by restructuring the exchange program and eliminating the need for rental storage trailers.

Mckinney, Texas

World Distribution center•Hired as a supervisor, promoted to warehouse manager in August 2002.•Managed a team of 95 warehouse associates, 2 warehouse supervisors and 3 group leaders in a 1,000,000 sq ft distribution center.•Planned, scheduled, and managed the daily work activities of multiple departments within the distribution center.•Set the single shift shipping record of 63,000 cartons loaded in 10.5 hours.•Achieved and maintained an order fill rate of 99.97% in the cross belt sorter department, first shift to ever achieve this goal.•Assisted with integration testing and implementation of the new WMS system, replacing J.D. Edwards as the principal operating system.•Maintained 100% production while transitioning from J.D. Edwards AS/400 WMS to Provia’s Via Ware WMS and YMS systems.•Team development responsibilities included the hiring and training of supervisors, group leaders, general warehouse associates, as well as administration of performance improvement actions and appraisals.

Carrollton, Texas

Directly supervised warehouse team members, including shipping, receiving, order pulling, and stock replenishment.•Responsible for preparation and maintenance of daily operating metrics.•Inventory control included weekly cycle counts, monthly WIP inventory,•Integral part of a Material Usage Task Force that successfully reduced excessive inventory costs by 56%.

Greater Memphis Area

Shift leader responsibilities included team training and development, and RF-based computer programs (AS400).•Achieved increased productivity through process improvements.•Assisted in closing the Memphis facility.

Memphis Tn

Hired as material handler, promoted to supervisor after 3 months.•Responsibilities included oversight of a 20 member crew, ensuring the accurate loading and unloading of 80,000 packages per shift.•Consistently exceeded stringent UPS production standards.•Maintained high safety standards, achievements included setting the lowest OSHA Lost Work Incident Rate (LWDI) in the Mid-South district.