Thomas C. Email & Phone Number

Texas, United States

Dallas-Fort Worth Metroplex

• Responsible for the management of a bustling 105,000 sq. ft facility, overseeing Cross-Dock operations, local HDS services, and public warehousing for esteemed clients.
• Direct a diverse team comprising 1 Operations Supervisor, 3 team Leaders, and 35 Team Members, fostering a culture of accountability and excellence.
• Innovated tools to streamline production tracking and management, enhancing operational efficiency and driving KPIs across the Cross-Dock network.
• Accountable for P&L management and ensuring facility maintenance to uphold operational standards.
• Championed the development and implementation of the current Cross-Dock layout, optimizing space and workflow.
• Orchestrated a seamless transition from the original 40,000 sq ft facility to the current location, ensuring uninterrupted client services and final mile shipments.

Arlington, Texas

• Led operations across two expansive buildings spanning 950,000 sq. ft, orchestrating multiple shifts and supervising a team of 3 Operations Supervisors, 1 Receiving Coordinator, 1 Shipping Coordinator, 5 Warehouse Team.
• Developed and executed comprehensive plans to manage daily DC activities, encompassing customer order processing, receiving, put away, replenishment, and inventory control.
• Implemented continuous improvement methodologies to enhance operational functions, emphasizing quality, productivity, and safety.

Midlothian, Texas

• Spearheaded the establishment of a 3PL operation in collaboration with Mattel, providing exclusive products to the entire TRU supply chain network.
• Managed a two-shift operation, overseeing the workflow of 2 Warehouse Team Leaders and 20 Team Members.
• Expanded responsibilities to manage two additional departments within the retail distribution center, including High Bay Case Pick and Storage, adding 2 Warehouse Team Leaders and 35 Team Members.
• Prioritized safety while troubleshooting operational issues and implementing corrective measures to maintain standards, budgets, and service levels.
• Leveraged best practices and Lean methodologies to optimize key performance indicators (KPIs) and foster operational excellence.

Dallas, Texas

• Played a pivotal role in the startup and relocation of client DC operations, managing day-to-day activities and overseeing customer shipments globally.
• Led a team of forklift operators, ensuring seamless shipping, receiving, and inventory control operations.
• Provided leadership during the expansion of newly acquired accounts, demonstrating adaptability and strategic management skills.

Olive Branch, Mississippi

• Played a pivotal role in the establishment and expansion of a 500,000 sq ft food-grade distribution center, overseeing a 300,000 sq ft expansion within six months due to explosive business growth.
• Managed the setup and operations of an off-site storage location for British Petroleum during hurricane seasons, ensuring timely shipping and receiving of emergency reserve products.
• Hired initially as the Inventory Control Supervisor, achieving an outstanding inventory accuracy of 99.97%.
• Directed quarterly physical inventories and managed inventory using a proprietary WMS system and JD Edwards-Multi System Integration & Daily Transactional Reconciliations.
• Supervised a team of 3 Inventory Control Clerks, ensuring quality control through put away and shipping audits.
• Assumed additional role of Customer Service Supervisor, overseeing a team of 7 shipping, receiving, and office clerks across 3 shifts.

Richardson, Texas

• Managed daily warehouse operations of multiple departments within a 500,000 sq ft distribution center, leading a team of 4 Team Leader and 45 warehouse associates.
• Increased the team’s daily productivity performance by 13%.
• Spearheaded the development of a team performance audit program to help reduce picking errors.
• Increased the team’s picking accuracy from 99.51% to 99.69%.
• Team development responsibilities included the hiring and training of, group leaders, general warehouse associates, as well as administration of performance improvement actions and appraisals.

Irving, Texas

• Full management oversight for a team of 2 outbound supervisors, 3 group leaders, and 75 warehouse associates in a 400,000 sq ft distribution center.
• Increased team efficiency in key operating areas through aggressive recognition and reward programs.
• Increased the team’s Lines Picked per Hour by 53%.
• Reduced the cost per unit by 11.1%.
• Implemented an internal audit program to monitor team performance.

Rowlett TX

• Leadership responsibilities included full oversight of all daily operations, including sales, business development, customer relations, and distribution.
• Service area included Texas state-wide and the surrounding southern states.
• Expanded Texas customer base with aggressive sales growth.
• Maintained current and new customer accounts and relations.

Grapevine TX

• Managed daily warehouse operations spanning two shifts, lead a team of 25 direct reports in a 135,000 sq ft facility.
• Warehouse responsibilities included oversight of shipping, receiving, picking, inventory control, facilities maintenance.
• Administrative responsibilities included budgeting, team development, and project management.
• Managed fleet of 12 trucks, delivering product daily on dynamic routes.
• Maximized warehouse productivity through improved labor utilization.
• Oversaw a multi-million dollar vendor managed inventory, which included off site staffing, warehouse zoning and layout, shipping, receiving, inventory control of raw materials, and finished goods.

Mckinney, Texas

• World Distribution center
• Hired as a supervisor, promoted to warehouse manager in August 2002.
• Managed a team of 95 warehouse associates, 2 warehouse supervisors and 3 group leaders in a 1,000,000 sq ft distribution center.
• Planned, scheduled, and managed the daily work activities of multiple departments within the distribution center.
• Set the single shift shipping record of 63,000 cartons loaded in 10.5 hours.
• Achieved and maintained an order fill rate of 99.97% in the cross belt sorter department, first shift to ever achieve this goal.

Carrollton, Texas

• Directly supervised warehouse team members, including shipping, receiving, order pulling, and stock replenishment.
• Responsible for preparation and maintenance of daily operating metrics.
• Inventory control included weekly cycle counts, monthly WIP inventory,
• Integral part of a Material Usage Task Force that successfully reduced excessive inventory costs by 56%.

Greater Memphis Area

• Shift leader responsibilities included team training and development, and RF-based computer programs (AS400).
• Achieved increased productivity through process improvements.
• Assisted in closing the Memphis facility.

Memphis TN

• Hired as material handler, promoted to supervisor after 3 months.
• Responsibilities included oversight of a 20 member crew, ensuring the accurate loading and unloading of 80,000 packages per shift.
• Consistently exceeded stringent UPS production standards.
• Maintained high safety standards, achievements included setting the lowest OSHA Lost Work Incident Rate (LWDI) in the Mid-South district.