Tom E. Email & Phone Number

El Dorado County, California, United States

Performed the back office operations for a small Harm Reduction nonprofit.,

Sacramento, California Area

I was a primary consultant on strategic business processes and technology solutions for information technology teams across multi-billion-dollar California State government agencies. My familiarity and understanding of BABOK, PMBOK, and California standards helped me add value to this client in the following ways:☛ Created a three-year IT Business Analytics environment enhancement functional roadmap for a large California department after ratifying a complete assessment of the current… Show more I was a primary consultant on strategic business processes and technology solutions for information technology teams across multi-billion-dollar California State government agencies. My familiarity and understanding of BABOK, PMBOK, and California standards helped me add value to this client in the following ways:☛ Created a three-year IT Business Analytics environment enhancement functional roadmap for a large California department after ratifying a complete assessment of the current Business Unit and IT capabilities.☛ Maximized cloud security in-line with complex SaaS State mandates after extensive business analysis, gap analysis and research, building and testing a security framework. Utilized FedRAMP following careful analysis of Federal and State standards including AWS, NIST, CFR 42/45, SIMM/SAM. Minimized compliance failures with robust IV&V testing to report results to the Information Security Office and Business Unit for a large state agency.☛ Guided modernization and service-level enhancement project spanning multiple facets of information systems of an Enterprise Content Management (ECM) initiative for a large California department. Piloted comprehensive workflow-based ECM in a complex business environment successfully testing its efficacy and viability. Created a Project Approval Lifecycle (PAL) Feasibility Study through elucidation, communication, JAR, and use cases.☛ Produced high-level deliverables through comprehensive feasibility and gap analyses, technical and data requirement evaluations, strong collaboration across teams, and in-depth research resulting in effective model for insourcing of SaaS solution for the CIO in charge of a large state agency. ☛ Achieved organizational visions and goals through proactive application of business systems analysis and project management expertise and ability to harness team talent to develop business value-based and data-driven IT systems solutions. Show less

Sacramento, California Area

My consulting career began after I left Tumbleweed Communications and offered my technical expertise to several large commercial healthcare insurance providers and commercial finance firms which employed anywhere from 500 to 1000 employees. My specialty is aligning information to validate business need, analyzing data, business metrics, and outcomes and detailing recommendations on how to achieve specific business goals. I accomplished this goal through the following activities:… Show more My consulting career began after I left Tumbleweed Communications and offered my technical expertise to several large commercial healthcare insurance providers and commercial finance firms which employed anywhere from 500 to 1000 employees. My specialty is aligning information to validate business need, analyzing data, business metrics, and outcomes and detailing recommendations on how to achieve specific business goals. I accomplished this goal through the following activities: ☛ Changed a team-based healthcare insurance analytics environment to be more versatile and nimbler through robust requirement gathering and data warehouse documentation. Developed numerous online reports.☛ Incorporated data management for commercial loan data management software on time and within budget driving need for substantial data analysis, cleansing, and reconciliation. Show less

San Mateo, Ca

My role at BlueRoads was multi-faceted including accomplishing multiple project management transformational engagements, business analysis, business process engineering, development, business operations and customer support. ☛ Successfully implemented Channel Customer Resource Management (CCRM) SaaS MOTS packaged solution for international clients.☛ Utilized strategy alignment, listening, business process gap analysis and change, user stories, data and integration requirements, cost… Show more My role at BlueRoads was multi-faceted including accomplishing multiple project management transformational engagements, business analysis, business process engineering, development, business operations and customer support. ☛ Successfully implemented Channel Customer Resource Management (CCRM) SaaS MOTS packaged solution for international clients.☛ Utilized strategy alignment, listening, business process gap analysis and change, user stories, data and integration requirements, cost effectiveness, testing plans, change and risk management, backlog management for custom developed and packaged solution and Software Development Lifecycle (SDLC) projects. Worked with business owners to perform Joint Application Review / Joint Application Review / Joint Application Development (JAR/JAD), Requirements Traceability Matrixes (RTM)☛ Co-represented both Client and Blueroads while maintaining highly effective engagement.☛ Prepared company for the future through product market research, and product refactoring Agile SDLC project management practices. Show less

Redwood City, Ca

I held concurrent roles during my time with Tumbleweed transforming all aspects of IT operations. In fact, I completely overhauled and revamped their corporate IT operations which involved a full restructuring of their IT department, revision of business analysis efforts, and vast system consolidations. These were no small tasks and required intense research, analysis, and tough conversations. In the end we were successful; in part because of the following accomplishments:☛ Completed… Show more I held concurrent roles during my time with Tumbleweed transforming all aspects of IT operations. In fact, I completely overhauled and revamped their corporate IT operations which involved a full restructuring of their IT department, revision of business analysis efforts, and vast system consolidations. These were no small tasks and required intense research, analysis, and tough conversations. In the end we were successful; in part because of the following accomplishments:☛ Completed “turnaround” of corporate IT organization while instilling a collaborative and metrics driven spirit.☛ Added ITIL and ITSM functional methodologies following a full review of operations driving improved IT services across the organization.☛ Achieved IT Sarbanes-Oxley / 404 compliance testing. Performed complete analysis and recommendations for GAPP/IFRS Accounting & Finance consolidation and reporting in a service-based environment.☛ Eliminated 68 IT applications in one year cutting the IT budget by over 35%. Show less

Santa Clara, Ca

I wore many hats during the five years I spent with Brio Software & Hyperion Solutions. I was the lead business analyst and project manager, but also was the IT director overseeing all aspects of the operations. I honed my leadership skills during this time as I had the role of leading multiple teams of not only project managers and analysts, but also of development professionals. I worked hard to inculcate a deep entrepreneurial drive across departments pushing the envelope and encouraging… Show more I wore many hats during the five years I spent with Brio Software & Hyperion Solutions. I was the lead business analyst and project manager, but also was the IT director overseeing all aspects of the operations. I honed my leadership skills during this time as I had the role of leading multiple teams of not only project managers and analysts, but also of development professionals. I worked hard to inculcate a deep entrepreneurial drive across departments pushing the envelope and encouraging people to really think outside their sphere of expertise. This made it much easier to manage the many enterprise-wide business-analysis-heavy IT projects that came our way. Through this new spirit and enthusiasm, I was able to oversee the following accomplishments:☛ Significantly improved company operations through the organizational alignment and restructuring through buy-in of Program Vision, Roadmap, and Kickoff, robust project planning, governance and change management.☛ Grew alignment between IT and other departments including finance, HR, marketing, sales, and customer service by designing and implementing a Merger and Acquisition (M&A) Global Systems Integration Program utilizing detailed business transformation and process integration analysis development and management, gap analysis, and iterative implementation. ☛ Launched new product offerings including Marketing, Sales, Sales Operations and Operational Support.☛ Increased business intelligence overall leading to major reduction of IT capital and operation expenses from 11.5% of corporate revenue to only 4.8%.☛ Eliminated waste through activity-based costing analyses yielding between $15-18M cost savings.☛ Optimized global productivity through implementation of ERP and CRM saving $1.5M and $2M.☛ Optimized productivity implementing Oracle Financials 11i and Siebel Sales and Support saving $1.5M and $2M. Show less