Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise and data insights to clients across the globe.◆ Lead product strategy, roadmap & release planning, own the success of internal and external enterprise software solutions that support DFIN clients.◆ Analyze regulatory and compliance changes, business implications, and make recommendations.◆ Collaborate with key business leaders to drive market awareness and catalog requirements for DFIN products and solutions. ◆ Author product & business requirements, design specifications, user stories & maintain product backlog.◆ Drive competitive research to help design, package, and position DFIN products.◆ Engage with Marketing on collateral, other content development projects, presentations and conference planning activities .

PIERS is the leading provider of import and export trade data at the detailed, bill-of-lading level, the industry's largest US waterborne trade data set. PIERS integrates transactional trade data with standardized company details for identification of trade activity at the company level. In addition to US trade data, you can find detailed import and export transactions for 14 international markets and trade statistics for more than 80 countries.◆Drove development activities for PIERS SaaS suite using Agile framework.◆Developed roadmaps to align vision, client interaction and market analysis to drive strategy.◆Authored requirements, design specifications using Rally for product development iterations.◆Researched and integrated third party solutions to augment core product services.◆Collaborated with customers, sales, marketing and technology to achieve development objectives.◆Centralized documentation; facilitate communication and blog frequently to create awareness on UBM Wiki forums.◆Developed key performance indicators to measure progress against product baselines.◆Developed new entitlement systems resulting in greater product control and performance transparency.

Ovid’s flagship platform is the leading choice globally among clinicians, researchers, educators and students in the medical, scientific and academic fields and has been a vital part of healthcare for over 20 years.◆ Managed medical books, journals and database lifecycles for Pharma and Bio Science segments.◆ Coordinated delivery of publisher content within framework of business partnerships.◆ Developed new research collections that maximized revenue opportunities and leveraged content capabilities.◆ Conducted daily marketing activities that drove sales, and mitigated competitive threats.◆ Collaborated with partners to shepherd product enhancements and resolution.◆ Educated and empowered the sales process through training programs and joint marketing initiatives.

In 28 countries around the world and a history that dates back more than 150 years, S&P Global Ratings provides high-quality market intelligence in the form of credit ratings, research, and thought leadership.◆ Lead Solution & platform business development with revenues exceeding $16 million in 2006.◆ Conceptualized, launched 25 new product enhancements. grew revenue 200% between 2001 and 2006.◆ Developed strategies, plans to increase retention and facilitate adoption among S&P research platforms.◆ Managed key relationships, client accounts, vendors & 3rd parties. Served as primary contact for issue resolution. ◆ Reviewed contracts, SLA's, provided guidance for issues impacting business terms and support.◆ Created new content offerings, entitlements that provided new value propositions in changing markets.◆ Managed access to S&P research and implemented controls governing all product trials.◆ Developed & prioritized requirements to balance expectations against resource constraints.◆ Supported marketing initiatives via conferences, trade shows, leading product presentations and special projects.◆ Developed support procedures, product standards and competitive analyses.◆ Provided sales and support training on new product features and enhancements.◆ Managed cross‐functionally to implement support initiatives and services. Hub of the wheel approach.◆ Implemented monitoring and delivery options to minimize service interruptions and content latency.◆ Evaluated KPI's using Web Trends and provided reporting on site traffic and usage patterns.

◆ Responsible for the product management and support for Moody’s print and electronic corporate credit research.◆ Grew aggregate portfolio revenue by over 200% from $8 million in 1997 to $25 million in 2001 for REITS, Managed Funds and short-term commercial paper, Moody’s Bloomberg and Moodys.com.◆ Developed project requirements and procedures for electronic publishing resulting in a cost savings of $2 million in print reduction.◆ Responsible for daily quality assurance of data and opinion information across all distribution channels. ◆ Managed customer accounts and provided frequent reporting to sales and product strategy groups to identify trends and troubleshoot customer support issues.◆ Coordinated all ratings research activities during product specific publication cycles to author, produce and distribute publications on time and within budget.◆ Managed special projects with ratings groups to identify opportunities, define issuer and investor requirements and guide development through the production process.◆ Responsible for analyzing web usage statistics using IBM’s SurfAid tool and provided frequent guidance on content trends.◆ Managed product P&L, billing and vendor relationships to ensure accurate invoicing and budget control.◆ Coordinated regular meetings and facilitated communication among team members to ensure timely project releases

◆ Responsible for managing and prioritizing software enhancements and defects for the Waterhouse electronic trading platforms.◆ Prepared competitive analyses and weekly platform summary reports for senior managers.◆ Coordinated daily tasks among development, technical support and customer service teams.◆ Managed the electronic brokerage-training program for all Waterhouse associates. ◆ Supervised the development of the Waterhouse standard operating procedures among interdepartmental teams. ◆ Responsible for developing goals and objectives for product teams.

Moody's Investors Service is a leading provider of credit ratings, research, and risk analysis. Moody's commitment and expertise contributes to transparent and integrated financial markets. The firm's ratings and analysis track debt covering more than 135 sovereign nations, approximately 4,800 non-financial corporate issuers, 4,100 financial institutions issuers, 17,600 public finance issuers (including sovereign, sub-sovereign and supranational issuers), 9,600 structured finance transactions, and 1,000 infrastructure and project finance issuers. Moody's Investors Service is a subsidiary of Moody's Corporation (NYSE: MCO), which reported revenue of $4.4 billion in 2018, employs approximately 13,200 people worldwide and maintains a presence in 44 countries. Moody's ‐ Emerging Markets Group, New York ‐ Technical Support Specialist, Jan1996 – May 1996◆ Lead customer installations, training and technical support for product software.◆ Developed, maintained self‐guiding help systems and technical support documentation.Moody’s ‐ Financial Information Services, New York – Marketing/Sales Coordinator, Sep 1993 ‐Jan 1996◆ Provided technical support, training for over one thousand electronic subscribers.◆ Developed and documented technical user guides for Moody's electronic products.◆ Authored, developed help systems for Moody's domestic and global databases.Moody’s ‐ Public Finance Group, New York – Internship, Sep 1991 ‐ Sep 1993◆ Assisted Sales and Marketing team with initiatives that delivered Moody's municipal credit research to fixed income credit markets.