• Established operations for a Seattle based AI Healthcare Analytics System in Singapore.• Managed full lifecycle product implementation including product development, technical architecture, project management and sales.• Worked with the customer to define the product requirements, develop proposals and closed over $3M in sales.• Strong communication and collaboration skills working with cross-functional teams and stakeholders.AI/Machine Learning healthly living recommendations engine• Led the full lifecycle development of an AI/Machine Learning based recommendations engine, tracking fitness and nutritional habits to provide daily recommendation to increase physical activity and make better food choices. • Managed teams globally, including data scientist, developers and project managers, to deliver the product on time.• Managed customer project planning, internal daily standups and weekly sprint planning.Clinic Management System with Machine Learning efficiency analytics• Led the development of an ML based clinic management system integrating efficiency analytics.• Conducted indepth interviews and requirements gathering for clinic and backend operational flows to develop technical and UI/UX specifications for developers. • Managed the development of an ML based clinic efficiency analytics system, which included fraud detection, RX optimization, predictive health management, population level analysis and claims adjudication. Skills: Requirements analysis, technical and UI/UX specifications, testing/QA, SQL, analytics, data analysis, Azure, PowerBI, Jira.

• Managed new internal products, customer projects, and DevOps introduction at Madison Technology, a software development company.• Managed three internal products including a home based decentralized cloud router system, EV car charger management system and a business operation app. • Conducted market research, product validation, prototyping, user requirements, UI/UX definition and review.• Assisted project team with customer projects to improve DevOps processes, technology validation, product review and mentorship. Skills: Research, Requirements analysis, technical and UI/UX specifications, Linux · Buildroot · Yocto · Digital Ocean

• Worked with partners to co-develop hardware and software solution for API management, platform as a service (PaaS), infrastructure as a service (IaaS), and IoT condition monitoring and predictive maintenance. • Continually sought out new business and sales opportunities in support of all related strategic accounts. • Managed regional operations for a team of 23 pre-sales engineers accountable for product testing, training and knowledge sharing.Skills: Linux · Windows · OpenStack · CloudFoundry · Eucalyptus · Docker · InsightCM · Kepware · Thingworks · APIGee

• Co-founded a startup focused on consulting and implementation of our OpenStack based private cloud infrastructure (IaaS) called Kibin Lab's automated Kibin Infrastructure Operating System (KIOS).• Managed all technology evaluations, system architecture and product development for the KIOS platform.• Successfully closed over $1 Million in sales for cloud computing consulting projects.• Managed sales, product development, solutions archictecture and operations. Projects• KIOS - Automated management system for bare-metal and virtual resource deployment and management for the OpenStack cloud platform, Ceph distributed storage and other distributed systems. • KT U-cloud (Korea Telecom) - Developed automation and management infrastructure for the deployment and management of hardware and software system for their public cloud, in which the beta was launched in 4 months. Systems included log management, monitoring, performance metrics, security management and Opscode Chef. • Hyundai Private Cloud - Developed fully automated high-performance openstack private cloud for data analytics of tens of billion QA data points using Hadoop for less than USD $15,000• Thale Private Cloud - Deployed KIOS as a private cloud for software development prototyping use case.Skills: Linux · OpenStack · Cloud.com · Ceph · Nexenta · KVM · qemu · Saltstack · Chef · Grafana · InfluxDB · Collectd · Sensu · FlapJack · Nagios · Zabbix · Logstash · ElasticSearch · splunk · Kibana · MySQL · NginX · rabbitMQ · 0MQ · Bash · Ruby · Python

• Served as company level Sarbanes-Oxley (SOX) Manager and achieved full compliance in the first year.• Directed a team of 12 inter-departmental SOX coordinators in all compliance functions within finance, IT, and operations departments.• Managed control objectives for finance, supply chain, and IT to determine areas for improvement, implement industry best practices, and next steps forremediation. • Established, documented, implemented, and enforced in-house IT controls and processes.Skills: SOX 404 · ISO 27001 · ITIL · COBIT · Risk Management · Continuous Improvement · Team Leadership · Information Security · Regulatory Compliance

• Co-managed a team of eight engineers for ASEAN and EMEA Internet Banking Operations, including CitiBank Online, CitiAlerts, Virtual Merchant Services and Singapore Credit Bureau.• Managed weekly deployment planning for application updates and new country rollouts. • Co-ordinated twice annual Disaster Recovery.

• Manage IT operations for a web startup providing cash bounties for Intellectual Property prior art.• Developed a prior art adjudication web application to score and manage large numbers of documents.• Migrated Sun Solaris web infrastructure to a Linux infrastructure which resulted in $178,000 savings annually.

• Managed a team of four technical support engineers for the company's e-commerce system.• Developed and managed a web hosting operation that allowed customers to easily upload their e-commerce site.• Developed technical specification for software interfaces to authorize.net payment gateway.