Tom Hall Email & Phone Number

Salt Lake City, Utah, Us

Eugene, Or, Us

Working as part of a small agile team, to architect, design and develop real-time end user grading and analytics systems. Accomplishments:• Leveraging serverless technologies, reduced build and deployment time for applications• Significantly improve system performance, redundancy and reduced outages through migration to a cloud platform leveraging infrastructure as code practices• Drastically reduced message traffic and hardware costs throughput by redesigning messages and message flow through the ecosystem• Delivery of near real-time grading and reporting systems, enabling instructors to have up to the minute reporting and analytics, including in-progress tests and assignments

Houston, Texas, Us

Management of multiple delivery teams in new project work and enhancements for consumer ecommerce and enterprise knowledge management systems. Perform resource management across multiple projects and multiple functional areas. Create estimates for projects and service requests in the pursuit of new client work.Accomplishments:• Successful management of multiple cross-department projects supporting e-commerce applications that process over 1 billion dollars in annual revenue • Successfully took over a “extremely red” project in a new solution area and delivered on schedule• Improved profitability of enhancement projects

Houston, Texas, Us

Leading multiple delivery teams in new project work and enhancements for consumer support andecommerce systems on the Symantec Account.Accomplishments:• Successful delivery of multiple projects and enhancements across multiple software applications• Improved profitability of enhancement projects• Perform resource management across multiple projects and multiple functional areas.• Creation of estimates for projects and service requests in the pursuit of new client work.• Provide technical guidance to offshore and onshore development teams.

Houston, Texas, Us

Managing software engineers and business analysts in new project work for consumer applications on the Symantec account.Accomplishments:• Delivery of a major release of Symantec’s internal Payment Gateway introducing new payment methods and currencies, and scaling the system to handle a 25x increase in transactions• Delivery of financial reconciliation system focused on reducing time from order capture to revenue recognition, allowing for more visibility, and business agility.• Enabling successful project delivery by creating a high-performance team through removing non-productive resources and hiring staff with required soft and hard skills.• Increased system uptime through enforcing technical change management for consumer applications.

San Jose, California, Us

I manage a team of application developers supporting multiple projects for the consumer product division including a sale-side e-commerce system. The applications developed and maintained by my team currently process over 3 million orders a year from around the world.Accomplishments:• Assembling a team of experts, implementing the first geographically-distributed high volume transaction system at Symantec, on-time• Managed development teams building applications including an internal payment gateway and numerous feature enhancements to multiple applications• Work with account managers to create presentations outlining project costs, ROI, features and benefits, and lobbied for projects with senior IT leadership, and business leadership• Present technologies, and architectures in a way that makes them easy to understand by non-technical peopleI have been awarded with the IT Excellence Award and the IT Manager of Excellence Award.

San Jose, California, Us

Architect supporting front office systems. Providing technical leadership for multiple application development teams including consumer and enterprise teams. Provided architectures for numerous key consumer and enterprise systems.Accomplishments:• As a member of the Enterprise Application Architecture Council, I set IT standards, and as a key individual on the Enterprise Application Review Board ensured that applications built followed those standards• Mentored developers inside my own team, and within other departments• Active participant in the Northwest Regional Leadership Forum hosted by the Society of Information Management. (http://rlf.simnet.org/)I was awarded with the IT Innovation award, the IT Team Award and numerous A++ Awards.

San Jose, California, Us

IT Application Architect supporting consumer line of business systems. Architect for a single development team. Accomplishments:• Mentored development and quality assurance staff• Instrumental in the creation of a consumer e-commerce platform, capable of supporting 60,000 orders a day• Implemented architectural, technological, and process changes to improve customer experience, system maintainability and consistency across multiple applications and platforms

San Jose, California, Us

San Jose, California, Us

San Jose, California, Us

As part of a small team provided desktop services to the Eugene Oregon offices

San Jose, California, Us

Provided technical support on various Symantec products. Spent nearly a year on loan to the IT department deploying Windows 95 preview releases on all Technical Support and Customer Support machines.