It’s vital that new products and services are based on customer insights, ethnographic studies, and surveys. The pandemic and other disruptions drove this point home. To support their customers, BSH (Bosch und Siemens Hausgeräte) Home Appliances Corporation focuses on encouraging innovative visionaries to create products that delight their customers. They understand that consumers need a champion, someone who understands their needs and desires. My role is to be that champion and act as an entrepreneur to facilitate creativity, encourage innovation and experimentation, and collaborate with other stakeholders from sales, development, operations management, design, brand and so forth to define and support product strategy. I am accountable for the Thermador Cooking products - achieving synergies at the global level and setting implementation guidelines.Throughout my career, I’ve worked to operationalize product strategy, which includes product improvement, feature prioritization, costing, and release. My expertise is to work with project sponsors, cross functional teams, and project managers to plan and implement new initiatives.I bring enormous passion to my job because if you build something in which you really believe, then you’ve taken the first step in building success. After that, it’s easier to develop something radically different and substantially better. Being goal-driven, positive, energetic, innovative, passionate, and easy going have contributed to my success and enable me to provide the best service to my customers.To provide personal satisfaction, I focus on delivering great customer service. I am determined to be the trusted advisor to help the business implement strategies to allow them to achieve higher customer retention & satisfaction and a significant return on investment.I am always prepared to exchange thoughts and ideas with like-minded individuals. If you'd like to learn more about what I do or have something to contribute, please connect with me on LinkedIn.
Listed skills include Product Marketing, Product Management, Strategic Partnerships, Account Management, and 39 others.