Tom Jackson Email & Phone Number

United States

Dallas, Texas, United States

Dallas/Fort Worth Area

• Lead effort to design and develop card and ACH payments capabilities for mobile, web and IVR platforms. Establish relationships and negotiate contracts/pricing with banking partners. Prepare go-to-market materials for.
• Successfully brought card and ACH payment capabilities to market for MyUsage Payments
• Signed multiple client contracts for MyUsage Payments

Dallas/Fort Worth Area

Client contract, relationship and revenue responsibility for 200 client contracts and 750 clients valued at $25M focused on electronic payment processing services (web, IVR, card and ACH).

• Responsibilities:
• General Manager for U.S. BPO business in:o Electronic Payments, Electronic Bill Presentment, Remittance Processing
• Client, vendor and banking relationships
• Service delivery, contract management
• P&L responsibility, new business and revenue growth for existing clients
• Sales & Marketing managementAchievements:

• Responsibilities: Lead global programs and resources within EDS Service Delivery to:
• Manage delivery capacity; establish bills of material and standard cost rates
• Determine actual unit costs of delivery across all EDS Delivery Capabilities
• Perform comprehensive variance analyses vs. standards
• Cost Leadership initiatives targeting 25% reduction of delivery expenses

• Responsibilities: Temporary assignment (at direction of EDS CFO) as CFO/COO to correct problems on $6B, seven-year desktop and infrastructure management contract. Lead program interface with client, schedule.
• Identified and implemented over $100M of profitability improvements
• Improved order-to-bill process working directly with client, improving cash flow
• Improved schedule integrity

• Responsibilities: Global financial responsibility for $2B E Solutions Line of Business (LOB). Direct management of US, EMEA and AP Finance Directors and 100 Finance staff. Member of senior leadership team setting.
• Drove LOB to profitably grow revenue by 38% and net profit by 2000%
• Improved balance sheet management, improved DSO, and RONA
• Managed unit acquisition and integration of SystemHouse Ltd. from MCI in 1999

• Responsibilities: Finance Director for $350M Belgium, Netherlands, Luxembourg Geography; Including all statutory accounting, management reporting & analysis, shared services, account support, strategic planning, new.
• Drove improved financial performance, achieved financial targets in 1998
• Implemented cost control measures including travel guidelines and car policy
• Implemented SAP system in Netherlands including time tracking and billing
• Divested unprofitable product business
• Consolidated shared services on Benelux level saving $300K/year

Dayton, Ohio Area

Mba, Finance

Masters of Business Administration in Finance

Bba, Accounting

Bachelor of Business Administration in Accounting