I help energy companies use data, analytics, and software to drive down operational costs and reduce bad debt with solutions that enhance the overall customer experience. A Strategic Consultant within Experian’s Energy vertical, I help my clients with risk mitigation, identity verification, and effective alignment of their account treatment processes to optimize on time payments. I deliver to my clients by implementing Experian’s leading data assets, teams dedicated to solving utilities market challenges, and proven industry solutions for marketing, credit-risk management, fraud and collections.The utilities industry is constantly in a state of change, with pressures to drive down costs while effectively serving customers. The highly regulated environment compounds this challenge. Customers of utility companies look for ways to transact business with advanced payment options that align with their customer preferences. This must be done with security and transparency. I ensure my clients have the tools, insight and partnership they need for success.For the past 28+ years, I have successfully helped my clients to achieve their goals. Examples include improvedr score segmentation allowing more clarity on risk, and an enhanced customer experience.Experian provides tools and processes developed to meet the unique needs of utility companies, while ensuring constant innovation. We continually invest in tools and services to address this challenging and changing industry, including modeling and optimization.If we have not met yet, please send me a personalized connection request or send an email to tom.hanson@experian.com. If we haven’t spoken in a while, today’s a great day to catch up!
Listed skills include Direct Sales, Business Development, Crm, Strategic Planning, and 21 others.