Tommy Higdon Email & Phone Number

Houston, Texas Area

Senior Consultant in the Business Advisory Services group, focused on Organizational Change Management. With deep industry experience in oil, natural gas, and wind, I have led full lifecycle change projects for key energy clients in the Houston area. Combining industry standard methodologies with a bespoke, agile change management approach, I have successfully delivered impactful results for stakeholders in IT, HSE, onshore and offshore wind, procurement, and finance.

Houston, Texas Area

Houston, Texas Area

Manager 2 within the Digital Transformation practice area, focusing on projects of all sizes to provide functional and technical expertise related to organizational change management, ECM, IA, and collaboration solutions in support of client project objectives. Key technology focus around MS SharePoint/O365 strategy, governance, planning, and design. Performed significant resource management duties as well.

Katy, Texas

Full managerial and $4M annual budgetary responsibility as Director of 40+ headcount (FTE and contract) global Content Management & Operations group. Responsible for the design, creation, organization, and maintenance of all PetroSkills courseware content and digital assets, ensuring the availability and assembly of those learning objects into PetroSkills learning and development-related products and platforms, instructor-led training courses, and other special projects.

Houston, Texas Area

Principal Consultant within the Enterprise Content Management practice, focusing on projects of all sizes to provide functional and technical expertise related to enterprise content management (ECM), information architecture (IA), and knowledge management (KM) solution offerings in support of client project objectives. As a principal consultant, I was also responsible for new business lead development, sales support, proposal and statement of work generation, practice standards and guideline… Show more Principal Consultant within the Enterprise Content Management practice, focusing on projects of all sizes to provide functional and technical expertise related to enterprise content management (ECM), information architecture (IA), and knowledge management (KM) solution offerings in support of client project objectives. As a principal consultant, I was also responsible for new business lead development, sales support, proposal and statement of work generation, practice standards and guideline production, new technology assessment, and ECM partnership exploration. Show less

Houston, Tx

Senior Consultant within the Information & Content Management practice area, focusing on projects of all sizes to provide functional and technical expertise related to enterprise content management (ECM), information architecture (IA), and knowledge management (KM) solution offerings in support of client project objectives.

Responsible for managing the people, systems, and processes necessary to ensure engaging and relevant content is available for users of APQC's online Knowledge Base (KB) and the related APQC web assets. In addition, I worked on various Knowledge Management initiatives, Web Content Management, Customer Relationship/ Experience Management (CRM and CEM), Search Engine Optimization (SEO), and overall business transformation using Web and Enterprise 2.0 concepts and technologies.

10+ years including program and project management, global enterprise infrastructure support, technical communications, internet technologies, software development, training, and other IT management responsibilities.

Technical Communications consultant specializing in IT business documentation and Help file/web content creation.

Technical writer involved with multi-platform software documentation, user interface design, and simple graphics production.

Ba, English

Activities and Societies: Society for Technical Communication (STC) Chapter President

Education record

Activities and Societies: Symphonic, Marching, and Jazz Band. Editor of Tiger Band weekly newsletter.