Tommy Pham Email & Phone Number

Montreal, Qc, Ca

Montreal, Quebec, Canada

Ensure the completion of Preparation tasks (70%):Perform Preparation tasks on research projectsAssist projects owners in efficiently delivering their projectsAssist projects’ owners in client meetings and client communicationsWrite first versions of questionnaires that best answer clients’ objectivesCollaborate with other delivery teams by clarifying needs on the projects you are working onUnderstand results and write first versions of analyses and strategic recommendationsManage simple market research projects (20%):Deliver your research projects on time and with qualityIf needed, collaborate with Team Leads to solve problems on projects ownedMonitor and report on activity for your projectsParticipate in strategic projects (10%):Identify the steps in the research process that need improvement and mention it to Team LeadsWork on fulfilling strategic projects you are assigned (e.g. OKRs)

Montreal, Quebec, Canada

Key responsibilities:• Liaise with clients to get a deep understanding of their business knowledge gaps and needs• Compile and share with our clients a high-quality expert profile briefing• Perform critical research into markets and companies around the globe• Reach out to experts on a regular basis to screen and validate their knowledge and relevance on specific projects• Connect experts with our clients based on their project needs• Ensure our clients’ best interests throughout our collaboration while safeguarding their data and information

Montreal, Quebec, Canada

• Proactively define and execute Introspect’s global integrated marketing communications plan with the CEO of the organization• Coordinate the rollout of high-profile campaigns for new products using platforms such as Asana for content production and Figma for designing visuals and social media banners• Select and maintain lead generation and content marketing tools for Introspect; deploy tools to achieve measurable improvement in website traffic, brand awareness, and sales -- elevated social media engagement by 25% and leads interest by 30% in the past 6 months• Develop and manage content for Introspect’s website including videos, testimonials, and brochures to name a few -- updated over 30 datasheets & product briefs and filmed & edited content for video promotions • Assist in the production of collateral, emails, web content, and social media campaigns through platforms such as Mailchimp, WordPress, and Asana -- launched over 3 products on social media • Collaborate with sales agents on to assist worldwide sales leads by answering inquiries -- sent out over 100 sales quotes and over 100 maintenance reminders & consistently updating the sales & maintenance pipeline• Help pioneer the revamped version of the Introspect Website by pitching changes based on the user's perspective -- launched the Introspect blog in a tight deadline and currently in the works of the support section. • Coordinated 3 events, including a business trip for 20 employees to London, UK -- coordinated numerous reservations, sent reminder emails to all staff to inform them about the UK's travel restrictions and rules, and assisted the staff to book their COVID-19 swab test.

Montreal, Quebec, Canada

Promoted and built the foundation of the marketing strategies for Summer and Fall 2020 • Lead the customer profile researches to implement effective marketing strategies • Generated content through tools such as Google Drive, Zapier, Notion, and Airtable & created branding assets for social media visuals through Canva & Figma, resulting in all content released on LinkedIn• Coordinated with the events and partnerships team to create and implement marketing strategies for the brand, exposing 2500 people to TPP events, reaching 10+ cities• Set up OKRs for engagement, retention, satisfaction, and attendance rate: introduced over 483 followers on LinkedIn since June 5th, 2020 and generated over 5000 organic impressions for released content and successfully reached the OKRs of 500 organic impressions for targeted posts

Montreal, Quebec, Canada

• Handled all legal documents pertaining to the organization’s meeting minutes and decisions • Participated actively in discussions for the direction of the organization’s and the youth’s best interests

Montreal, Quebec, Canada

Montreal, Quebec, Canada

• Assisted the manager in organizing, planning and implementing best practices, producing reports for clients, and formulating strategies for future partnerships & potential prospects. Currently in the talks with 2 prospects. • Managed documentation related to account management, templates for official contracts, and meeting minutes on platforms such as G-Suite, Confluence and Airtable.

Montreal, Canada Area

This role consisted of formulating marketing strategies for the UpstartED brand, as well as promoting the second year of the upGen bootcamp. There were a few occasions when I did some outreach functions such as recruiting students in high schools. By the end of the role, my output has gone beyond my expectations, as followers on LinkedIn & Facebook have more than doubled, and organic impressions have reached over 4,000 impressions in January.

Montreal, Canada Area

Following the ending of the upGen bootcamp was the upGen Incubator program. As the new VP Marketing, my role was to mainly practice optimal social media postings and basic graphic designing with the use of Canva.

Montreal

As a new member of the non-profit organization, my main task consisted of calling and send emails to schools and career centers about our newest event called the upGen Bootcamp 2019. I have called, emailed, and visited several schools across the island of Montreal to introduce our program to high-school students. Our goal was to reach a minimum amount of 100 students: 110 students have signed up for the program.

Montreal, Canada Area

I have returned to the company in 2019 as I enjoyed the level of trust the department has given to me. Considering that I have had formal training during my first year at Dollarama, I was partially given the export clerk role to support the export associate. I was also in charge of supporting the import department by checking the data consistency on our system and on invoices. Occasionally, the department's manager would also assign me to fix data inconsistencies on SAP. Though the position is similar to the previous year, I have definitely learnt to work more efficiently considering my range of roles and tasks for this year.

Montreal, Canada Area

As an intern in the IT department of Dollarama L.P., my main tasks included comparing data found on suppliers' invoices and on our personal SAP system. My role consisted of validating the numbers and approving the invoices, contacting suppliers when invoices were missing or when the data inconsistencies were found and producing the daily T/T payments for the finance department. I have taken on this role as the only export clerk in the department.

Undergraduate Bachelor Of Commerce, Marketing, Consulting, Korean, Graduated

Activities and Societies: McGill Chinese Students Society: Sponsorship Director and Social Media Director ('17 - '19) East2West: dance.

Business/Commerce, General

Activities and Societies: Model United Nations

High School Diploma