Tom Williams

Tom Williams Email and Phone Number

Retired @ Peapod
Greater Chicago Area
Tom Williams's Location
Greater Chicago Area, United States
Tom Williams's Contact Details

Tom Williams personal email

n/a
About Tom Williams

• Demonstrated entrepreneurial skills, small business ownership and leadership roles throughout my career. • Over 15 years operational management experience including start-up, improving operational efficiency, customer relations, productivity and profitability for various data mart operations including the nation's second largest catalog printer and service provider for 15 of the country’s largest financial institutions.

Tom Williams's Current Company Details
Peapod

Peapod

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Retired
Greater Chicago Area
Website:
peapod.com
Employees:
489
Tom Williams Work Experience Details
  • Peapod
    Retired
    Peapod
    Greater Chicago Area
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  • Retired
    Retired
    Retired Oct 2018 - Present
  • Peapod
    Ambassador
    Peapod 2010 - Present
    Lake Zurich, Il
    Deliver Peapod orders within the Chicago area. Customer-facing, fast paced, requires great fortitude, attention to detail and the desire to provide a great customer experience.
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  • Options Trader
    Options Trader
    Options Trader 2008 - 2011
    Lake Zurich, Il
    Analyzed market data, market trends, and world issues to make trades in the options market.
  • Williams Financial Services, Llc
    Financial Planner
    Williams Financial Services, Llc 2004 - 2008
    Lake Zurich, Il
    Financial Planner. Specialized in Wealth Accumulation, Protection and Distribution for Senior Citizens. Included Life Insurance, Long-Term Care and Tax Deferment Strategies.
  • Analytic Innovations
    Datamart Manager
    Analytic Innovations 1994 - 2004
    Oak Park, Il
    Successfully built new data management area. Improved processing efficiency by reducing processing time from 15 to 3 days. Created new department responsible for datamart used for customers’ direct marketing efforts. Developed quality control process and policies to ensure successful execution. Major clients included Discover Card Financial Services, Sears Credit, Wachovia Bank, Fifth-Third Bank and DirecTV.Hired, trained and coached staff of four, with no previous direct marketing experience, to support these efforts. Hired and trained team to write data entry software programs for offsite fulfillment center. Enhanced client satisfaction by providing technical customer support
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  • Quebecor World
    Director, List Management
    Quebecor World 1993 - 1994
    Itasca, Il
    Managed data processing operations for nation’s second largest catalog printer. Increased revenue by 23% through increased productivity (without increasing staff).Enhanced customer satisfaction by developing and instituting customer service policies that supported the facilitation of communication between clients and technical staff.Managed $5.1 million operating budget . Developed policies and procedures for datamart processing. Hired, trained and supervised staff of eight programmers and two customer services representatives.Developed and monitored customer service standards.
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  • Direct Marketing Technology
    Operations Manager
    Direct Marketing Technology 1993 - 1994
    Schaumburg, Il
    Increased productivity 24% by improving training, scheduling and motivation without additions to staff.Managed department responsible for maintaining and updating 75 databases with over 100 million customer names. Developed and implemented $1.5 million operating budget. Hired, trained, coached and managed technical staff of 9 and four customer services representatives.
  • The Cooperative Marketing Co
    Operations And Database Manager
    The Cooperative Marketing Co 1985 - 1993
    Rollling Meadows, Il
    Consulted with customers to design databases and develop reporting parameters. Liaison between Sales and Clients. Directed start-up of operational facility. Formulated and implemented departmental procedures and quality control. Hired, trained and managed staff of four.

Tom Williams Skills

Strategy Portfolio Management Strategic Planning Leadership Business Strategy Direct Marketing Databases Operations Management Procedure Development Customer Relations Start Ups Management Financial Services Marketing Strategy Analytics Project Management Digital Marketing Crm Business Intelligence Business Analysis Data Center Data Mining Customer Support Budget Management Quality Control

Tom Williams Education Details

Frequently Asked Questions about Tom Williams

What company does Tom Williams work for?

Tom Williams works for Peapod

What is Tom Williams's role at the current company?

Tom Williams's current role is Retired.

What is Tom Williams's email address?

Tom Williams's email address is to****@****bal.net

What schools did Tom Williams attend?

Tom Williams attended University Of Illinois Urbana-Champaign.

What skills is Tom Williams known for?

Tom Williams has skills like Strategy, Portfolio Management, Strategic Planning, Leadership, Business Strategy, Direct Marketing, Databases, Operations Management, Procedure Development, Customer Relations, Start Ups Management, Financial Services.

Who are Tom Williams's colleagues?

Tom Williams's colleagues are Apea Aj, William Catalan, Joseph Beesley, Al Parnell, Raven Houston, Jerome Amartey, Bob Mackert.

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