Leveraging business acumen to launch and manage operations of multiple businesses.

Managing US Customer Operations team to provide ERP, Internal/External Business Partner & Sales support. Completed SAP implementation for US Market. Completed projects to integrate ERP with sales platforms and ensuring data integrity for reporting capabilities.

Performed data analysis on the Clinical Souring: Cardiovascular category team (approximately $300 million in spend). Identified and provided insight to issues within ERP data aggregation and integrity issues.Produced category specific reports to ensure that the system was achieving best in class pricing and receiving maximum refund potential (Over $1 million/month). Served as the data liaison between teams during a major merger; aggregated and assessed data to support the decision making process for the System Supply Chain.

Responsible for supply chain data analysis, optimization, and reporting on the Systems and Analytics team. Worked with Alteryx to process large quantities of data and creating workflows to automate & optimize supply chain ERP/Supply Chain metrics reporting. Creating Key Performance Indicators to benchmark the supply chain against. Utilizing Alteryx & Tableau to create dashboards to meet customer requirements and specifications.

Joined the Enterprise Business & Administrative Solutions team to capitalize on technical capabilities and understand the ERP reporting structure and the associated databases. Created on-demand ERP-based reports through SQL coding and working with customers to interpret how data pertains to our supply chain. Identifying areas of opportunity with the current ERP reporting structure and working with business resources to streamline the reporting process.

Provided oversight of company's purchasing, distributing and financial forecasting activities. Created data gathering process to continually measure and assess the workflow processes, utilizing quantitative analysis to adjust customer service schedules to achieve budget targets.• Leadership: Manage 7 distribution technicians that service 84 units and deliver over 2,500 unique items daily.• Process Improvement: Increased efficiency of delivery systems by 200% to save over $100,000 in labor costs.• Strategic Goal Alignment: Streamline operations by decreasing overall call volume by 75% which allowed team to reallocate $60,000 of labor.• Project Management: Decrease inventory costs by $300,000 by organizing and implementing annual supply reviews which analyzed the individual department supply needs.• Quality Management: Complete 20 Quality Assurance Audits monthly to ensure proper distribution of products, quality of service and delivery standards are being met.

Independently coordinated a large sales territory in one of Pepsi’s highest share markets. Implemented complete restructure of sales force to increase workforce productivity and provided team building meetings and sales training to improve team effectiveness.• Leadership: Trained, assessed operations and delegated tasks of 18 sales representatives servicing 66 accounts generating an average of 15,000 cases per day.• Revenue Growth: Surpassed sales quota by 8% generating $720,000 in top line revenue growth increasing annual sales to over $9 million.• Customer Management: Guided and collaborated with key national retailer accounts, such as Walmart, Kroger, Safeway, Target and Sears, completing selling initiatives and projects timely and on budget. • Quality Management: Analyzed and monitored risks by completing 10 Account Audits and personnel observations weekly, ensuring sales program compliance, safety, high standards and beneficial customer relations.

Coordinated and structured the delivery system for Southern Colorado to ensure that all deliveries were made accurately and on schedule. Balanced labor efficiency and business operations to meet business needs.• Leadership: Trained and supervised a team of 18 delivery drivers that delivered over $400,000 of product to 300 individual customers daily.• Project Management: Organized and implemented complete re-route of the Southern Colorado delivery system ensuring timely deliveries and balancing labor to meet budget requirements, saving company $60,000 annually.

Plan and manage labor, implement supply chain strategies, and negotiate service agreements with vendors. Directed operations ensuring that each step of the process was performed effectively ruling out any lost in sales or costly delays.• Leadership: Motivated and lead 15 merchandisers servicing 70 accounts leading to revenue growth and an increased in morale. • Strategic Goal Alignment: Balanced labor costs by evaluating and structuring business plan leading to a decrease in company annual labor costs.

Delivered exponential sales growth through analyzing business trends and creating a customer focused policies.• Sales Account Management: Negotiated pricing contracts, ensured portfolio management and increased the profitability of 82 accounts, resulting in promotion to merchandiser manager. • Strategic Goal Alignment: Executed exceptional customer relations and selling strategies, increasing independent customer volume by 21% over last year sales.

Assisted in analyzing store segmentation of Hallmark's largest customer, Walgreens. Gained product and sales knowledge of two large retailers. Primary focus on developing an Investment segment to improve sales. Created and maintained data files utilized by internal and field representatives. Supported the segmentation team with analytical assistance.