Tom O'Connor

Tom O'Connor Email and Phone Number

Founder & CEO at EU VAT Representation @ UK VAT Representation Services
Tom O'Connor's Location
Tonbridge, England, United Kingdom, United Kingdom
Tom O'Connor's Contact Details

Tom O'Connor personal email

n/a
About Tom O'Connor

After a highly successful career shaping other people's businesses, I am now embarked upon a new mission, to offer representative services to foreign and UK businesses, including data protection, VAT and customs representation that “make compliance affordable”, by providing a holistic one-stop shop solution that include Article 27 Representation, UK- and EU-VAT Representation, as well as our latest offerings: 24-7 Customs and UK Representation.Our aim is to be the only place you need to go to for support with your overseas sales and purchases; ensuring you are compliant with data protection agencies and customs authorities, as well as HMRC for your UK-based VAT representation.A member of the UK-based VAT Practioners' Group, we are also proud to be part of an international network of tax representatives; the Tax Representatives Alliance, enabling British and non-EU businesses to access the European market.

Tom O'Connor's Current Company Details
UK VAT Representation Services

Uk Vat Representation Services

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Founder & CEO at EU VAT Representation
Tom O'Connor Work Experience Details
  • 24-7 Customs
    Founder And Ceo
    24-7 Customs Nov 2021 - Present
    Maidstone, England, United Kingdom
    Introducing another new addition to the UK Representative Services Group family. 24-7 Customs provides customs clearance and brokerage services to businesses importing to and exporting from Great Britain. Whether you are a micro businesses exploring new markets or an established company looking for a better and less transactional set of services, we cater for your needs.
  • Uk Representative Services Limited
    Founder And Ceo
    Uk Representative Services Limited Sep 2021 - Present
    Maidstone, England, United Kingdom
    UK Representative Services provides in-country representation for non-established companies in the mostly in the UK Foods and Drinks sectors, enabling them to comply with post-Brexit changes to the importation and sales of their products in mainland Britain.
  • Eu Vat Representation
    Founder And Ceo
    Eu Vat Representation Mar 2021 - Present
    Maidstone, England, United Kingdom
    EU VAT Representation is the latest business in the UK Representative Services Group to be launched. Intended to complement it sister company, UK VAT Representation. It is a response to the Import One Stop Shop (iOSS) and One Stop Shop simplifications to VAT and distance selling, which were implemented across the EU on July 1st 2021. Its purpose is assist UK businesses in registering for VAT in EU through one of our European network of partners; lowering the cost of doing business and making it simpler to move goods into and between EU and EEA member states.In short: a bit like the old days, but not quite.
  • Uk Vat Representation Services
    Founder And Ceo
    Uk Vat Representation Services Sep 2020 - Present
    Maidstone, England, United Kingdom
    UK VAT Representation is a new company launched to fulfil a specific mission: to make VAT compliance affordable for EU-based companies who do not have a registered office in the UK. Acting as the VAT agent for multiple EU-based SMEs, we offer a full support service, enabling businesses to continue to sell their goods into the UK, with minimal disruption or added cost to their existing supply chains.Through our sister companies we help foreign businesses which do not yet have their own GB EORI or VAT registration number to continue to fulfil their contractual commitments, particularly if they are required to send their goods using Delivered Duty Paid "DDP" incoterms, or use e-commerce for distance selling. As well as this, we are now a member of the Tax Representatives Alliance and can connect UK businesses seeking a European VAT and EORI with one of sixteen partners across Europe.
  • Article 27 Representation
    Founder And Ceo
    Article 27 Representation Jun 2019 - Present
    Maidstone, Kent, United Kingdom & Dublin, Ireland
    Launching a brand new business with a mission to make compliance affordable. By providing an cost-effective solution, compliant with Article 27 of GDPR, we will enable:- UK organisations that control and process personal data belonging to EEA citizens located within the EU, who do not have a physical premises; and - organisations from the EU and rest of the world who will have the same need for representation within the UK's new data protection regime, to avoid the risk of fines of up to 10m Euros or 2% of global turnover (or their UK equivalent) and continue to operate, with minimal changes to their processes and procedures following Brexit.For more information visit our website at: www.article27representation.co.uk.
  • Crown (Pms)
    Consultant And Business Coach
    Crown (Pms) Nov 2004 - Present
    Maidstone
    Recent assignments include:• Establishing a new business venture providing sustainable energy solutions to remote, coastal and island communities across the world.• Leading a £1.5m turnover business in its implementation of GDPR and securing its Cyber Essentials accreditation. • Mentoring the CEO of a social enterprise in the development and implementation of their 5 year business plan and service proposition.• Creating two new businesses offering outsourced data protection, compliance and consultancy services to UK and global companies.Professional development: GDPR Data Protection Officer, ISO 27001 Lead Implementer
  • Barclays
    Portfolio Manager - Mortgage Divestment Claims Management
    Barclays Jul 2016 - Jun 2017
    London, United Kingdom
    Engaged by Barclays' Non-Core Divestment Division to lead the risk mitigation programme for approximately 5k warranty and indemnity claims arising from the sale of a £1.5bn second charge mortgage portfolio to Goldman Sachs. Planning and mobilising internal and external resources claims totalling £96m were reduced to a potential exposure of less than £1.5m, by the time I handed over the BAU responsibility to UK Mortgages in June 2017.
  • The Co-Operative Bank Plc
    Programme Manager - Intermediary Mortgage Channel
    The Co-Operative Bank Plc Mar 2015 - Mar 2016
    Manchester, United Kingdom
    Worked with senior business stakeholders of Cooperative Bank's intermediary mortgage lender to identify, plan and execute the delivery of three key change initiatives: - to reduce the time to underwrite and offer a new mortgage, - create a customer retention process and - improve the functionality and user experience of the web portal.
  • Oakwood Global Finance (Pepper Uk)
    Consultant
    Oakwood Global Finance (Pepper Uk) Jan 2015 - Feb 2015
    London, United Kingdom
    Provided interim leadership and support for a newly formed PMO/Change function to - scope business and technology requirements for the next 12-24 months; - establish the governance and - produced delivery plans for the implementation of the EU Mortgage Credit Directive across the group.
  • Capita Asset Services
    Senior Bid Consultant
    Capita Asset Services Sep 2014 - Dec 2014
    Manchester, United Kingdom
    Leading a small team of business, technology and change consultants drawn from Capita's own platform vendors and the bank's SMEs, to ensure that all requirements for the chosen originations platform were fully scoped and documented; with all interim workarounds agreed, to enable a scalable and sustainable technology solution to be delivered.
  • Uk Export Finance
    Programme Manager
    Uk Export Finance Sep 2013 - Jun 2014
    London, United Kingdom
    Designed and delivered the target operating model, initial processes as well as defining a risk/compliance framework which, utilising UKEF's existing ACBS loan platform enabled the agency to offer up to £8bn in direct lending and other trade finance packages in support of UK exporters.
  • Practicus
    Senior Bid Consultant
    Practicus May 2013 - Sep 2013
    London, United Kingdom
    Responsible for developing project proposals with their UK clients, consisting of established and challenger banks.
  • Ashcourt Rowan
    Interim Head Of Change /Transformational Change Programme Director
    Ashcourt Rowan Jan 2012 - May 2013
    London, United Kingdom
    Appointed as the interim Head of Change, I set up and led a portfolio of four programmes to integrate two legacy wealth, asset and investment management businesses, whilst migrating them to a new leaner cost base and operating model. Directly accountable for the sourcing, selection and implementation of the new operating platform; pending appointment of a permanent Head of Change the scope of my role included: - supporting the business leadership in defining the change strategy, - securing board approval to fund it, - establishing proper controls and governance,- mobilising the business, managing vendors and recruiting in resources to execute the delivery,- managing its £6m budget and - stakeholder management across all levels of the business from the Main Board to associates in the operational centres, including those scheduled for closure.
  • Lloyds Banking Group
    Programme Manager - Offshore Mortgage & Lending Portfolio Migration
    Lloyds Banking Group May 2010 - Oct 2011
    London, Jersey, Isle Of Man, Edinburgh
    Responsible for mobilising and executing the reassignment £1.2bn of an offshore lending portfolio from Bank of Scotland International's private banking business to multiple Lloyds offshore subsidiaries following its acquisition, to achieve cost savings through business integration and the removal of redundant IT capacity. The multi-jurisdictional dimension added to the complexity of the delivery and closures, required careful stakeholder management spanning across the bank's operational, regulatory, risk, tax and legal teams across the bank's Wealth & International, commercial and wholesale divisions; as well as four regulatory agencies, in addition to the programme's own steering commitee. The programme achieved annual savings of £2m and avoided a £15m withholding tax liability for the bank.c.
  • Alledro Consulting
    Senior Consultant
    Alledro Consulting Jun 2009 - Aug 2009
    Newcastle Upon Tyne, United Kingdom
    Engaged on a business critical programme of 3 months duration to re-engineer Northern Rock’s complaints handling function in order to avoid s166 enforcement action. Accountable for the following deliveries:- mapping the new target operational model, including interim states,- design of a new 1-stage complaints process and its asociated customer journey and - production of the organisational design to support the new processes.
  • Cooperative Financial Services
    Lead Business Process Consultant
    Cooperative Financial Services Jan 2009 - Jun 2009
    Manchester, United Kingdom
    Set up and led a team of eight business change consultants tasked with identification of process simplification opportunities to support the implementation of a new core banking system. Held management responsibility for £800k project budget.
  • Virgin Money
    Consultant
    Virgin Money Sep 2008 - Oct 2008
    Various Locations
    Developed operational plans for Virgin Money’s return to the mortgage market, through a joint venture with Zurich Bank.
  • Mnpa
    Programme Manager - Pension Digitisation
    Mnpa May 2007 - Jul 2008
    Leatherhead
    Led the recovery of a stalled digital programme to develop a suite of portals for a leading pension administrator.- rewrote business case to encompass improved capabilities and secure the additional funding,.- integrated the new proposition into its BAU operations.
  • Lloydstsb
    Portfolio Manager - Business Integration
    Lloydstsb Jan 2007 - May 2007
    London, United Kingdom
    Managed three workstreams tasked with integrating LloydsTSB Private Banking and Scottish Widows’ Wealth Management sales forces and operations into a single business entity.
  • Merrill Lynch
    Programme Manager - Mortgage Plc (Direct) Start Up
    Merrill Lynch Feb 2006 - Nov 2006
    London, Glasgow, Southampton
    Led the delivery of the UK’s first direct to consumer sales operation, offering specialist non-conforming mortgages, achieving launch of new business operation within seven months. Integrating the new front-end with the existing intermediary business, the scope of the delivery included management of six programme workstreams including regulatory and risk, recruitment, technology selection and implementation, process development, business alignment and office set-up.
  • Origen Financial Services
    Programme Manager - Business Transformation
    Origen Financial Services Feb 2005 - Dec 2005
    London, United Kingdom
    Planned and led initial phases of a £6m business transformation programme; integrating five legacy wealth and advisory businesse into a single entity. Key deliverables included:- production of planning and business case supporting the programme.- establishment of a full “as is” property database.- development of a benefits realisation plan to ensure early attainment of benefits arising from the rationalisation of the property portfolio and technology-enabled headcount reductions.
  • Global Home Loans
    Head Of Business Change & Service Delivery - Retail Mortgages
    Global Home Loans Nov 2001 - Oct 2004
    Dartford, United Kingdom, Calabasas, California
    Recruited as the business “troubleshooter” with a remit across both the originations and servicing arms to improve performance and delivery; I later assumed operational responsibility for the delivery of change and service improvement. • Planned and executed merger and integration of Barclays mortgages c.250 loan servicing personnel and operations following acquisition by GHL under outsourcing agreement.• Executed two major migration events for Barclays and Woolwich customers:- decoupling and migrating 250k general insurance policies to a new platform avoiding £18m expected losses.- migrated one million Barclays/Woolwich home loans from legacy systems.• Overhauled key originations and servicing processes, as well as safeguarding the processing of client monies.• Improved the delivery of major customer facing events (Mortgage Year End and rate change announcements).• Created an incident management capability; improving business performance and minimised operational risk.
  • Inmarsat
    Director Of Customer Operations - Setfair.Com - Maritime Ecommerce
    Inmarsat Oct 2000 - Nov 2001
    London, Vancouver And Singpore
    Full responsibility for design and delivery of Setfair’s field service support proposition and contact centre from initial requirements and case development, through to commissioning; including all aspects of staff recruitment, training and roll out, which was achieved within four months.
  • Axa Ppp Healthcare
    Head Of Operational Planning & Service Strategy, Customer Services
    Axa Ppp Healthcare Sep 1999 - Sep 2000
    Tunbridge Wells
  • Axa Ppp Healthcare
    Deputy Director, Customer Services
    Axa Ppp Healthcare Jun 1999 - Sep 1999
    Tunbridge Wells
  • Axa Ppp Healthcare
    Project Manager - Automated Claims Processing
    Axa Ppp Healthcare Feb 1999 - Jun 1999
    Tunbridge Wells
  • Axa Ppp Healthcare
    Workstream Lead - Projects "Oer" And "Optim"
    Axa Ppp Healthcare Nov 1997 - Feb 1999
    London
    Workstream Lead on Guardian Royal Exchange (GRE) - PPP Healthcare integration in 1997-98; and the Axa Insurance acquisition of GRE in 1998-99.
  • Axa Ppp Healthcare
    Business Analysis And Planning Manager, Customer Services
    Axa Ppp Healthcare Jun 1995 - Nov 1997
    Tunbridge Wells And London
    • Interim Deputy Director of the Axa-PPP’s Customer Service Division; leading stabilisation of operation and service recovery, following merger and consolidation of three business operations in 1999/early 2000.• Workstream lead on merger and integration projects between PPP & GRE, then PPP/GRE and Axa UK 1998-9.• Developed a divisional management information and planning capability, delivering improved operational performance within Customer Services Division (1995-8).
  • Clerical Medical
    Financial Planning Consultant
    Clerical Medical Dec 1993 - Jun 1995
    Bristol & Se England
    2 years operational sales and marketing experience; working in a regulated financial service environment.- Fully qualified with first time passes for all three Financial Planning Certificates (now Cert PFS).
  • Royal Navy
    Commissioned Officer
    Royal Navy Nov 1982 - Nov 1993
    Global
    Appointments included:- Second-in-command of Minor War Vessel- Navigator of a £200m Type 42 destroyer,- Instructor of officer cadets at Britannia Royal Naval College, Dartmouth.- Staff Officer at the Royal Navy’s School of Maritime Warfare.• Active service overseas.

Tom O'Connor Skills

Business Transformation Change Management Outsourcing Stakeholder Management Program Management Business Analysis Management Financial Services Crm Governance Business Process Sdlc Strategy Project Management Prince2 Risk Management Operations Management Insurance B2b Leadership Strategic Planning Integration Business Strategy Project Delivery Business Process Improvement Service Delivery Offshoring Business Process Re Engineering Process Improvement Project Planning Business Planning Banking Portfolio Management Analysis Mergers And Acquisitions Start Ups Mortgage Lending E Commerce Retail Wealth Medicine Service Implementation Cross Functional Team Leadership Six Sigma

Tom O'Connor Education Details

  • University Of Wales, Cardiff
    University Of Wales, Cardiff
    2 (Ii)
  • Britannia Royal Naval College
    Britannia Royal Naval College
    General Naval Training
  • Maidstone Grammar School
    Maidstone Grammar School
  • St Simon Stock High School
    St Simon Stock High School
    High School

Frequently Asked Questions about Tom O'Connor

What company does Tom O'Connor work for?

Tom O'Connor works for Uk Vat Representation Services

What is Tom O'Connor's role at the current company?

Tom O'Connor's current role is Founder & CEO at EU VAT Representation.

What is Tom O'Connor's email address?

Tom O'Connor's email address is th****@****.ltd.uk

What schools did Tom O'Connor attend?

Tom O'Connor attended University Of Wales, Cardiff, University Of Westminster, Britannia Royal Naval College, Maidstone Grammar School, St Simon Stock High School.

What are some of Tom O'Connor's interests?

Tom O'Connor has interest in Project Managed And Helped In The Build, Particularly Asian Dishes, Children, This Is The Hard One, Education, Spirit Willing, Knees Not So Sure, I Have Designed, Home Improvement And Re Building, Keeping Fit.

What skills is Tom O'Connor known for?

Tom O'Connor has skills like Business Transformation, Change Management, Outsourcing, Stakeholder Management, Program Management, Business Analysis, Management, Financial Services, Crm, Governance, Business Process, Sdlc.

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