Tony Cole Email & Phone Number

Grand Rapids, Michigan, United States

Duluth, Georgia

. Develop in house written programs and queries on the iSeries to provide a variety of custom reports and interfaces between internal systems and/or file systems transfer with external systems.. Maintain highly modified JBA System 21 Software System. These modules were accounting, order processing, logistics, manufacturing, customer service warehousing solutions . Developed in house programs to send information files via FTP to Demand Solutions DSX Supply Chain Planning Software that the planning department is using.. Due to company moving to use Dynamics AX Software (ERP) that’s on a different platform. Developed in house programs on the iSeries to send data via FTP in order for AX to pickup and preload files on that platform to use. . Due to company moving to use FDM4 Software (ERP, WMS, E-COM, CRM) on a different platform. Developed in house programs on the iSeries to send and receive data from FDM4 via FTP in order to keep both systems in sync because some DC’s have not been cut over to FDM4 yet.. T.L. Ashford Barcode 400 (Utility to create barcode labels with data from the ISeries) . TURNOVER software change management utility for the ISeries.. On-call rotation to handle after hours and weekend problems from our manufacturing plants in South America that are 24/7 operations and distribution facilities here in the USA.

Fort Benning, Georgia, United States

. Resolves technical problems and answers queries by telephone, email, and walk-ins in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems, Computer Access Cards, Blackberry, desktops/laptops, and AKO account issues. . Diagnoses, identifies, isolates and analyzes problems utilizing historical database records. . May route calls to product line specialists. Maintains and updates records and tracking databases.. Alerts management to recurring problems and patterns of problems. . Utilizing BMC Software. . Maintain Security Clearance of Secret.. CompTIA A+

Alexander City, Alabama

. Maintain and write custom in house programs using ASNA Visual RPG on Windows.. Ensured the transmitting and receiving of Workman Compensation records between Skil-Staff and the State of Florida. Review the process to fix the large amount errors that were occurring to reduce high fees issued by the State of Florida. I reduced the occurring errors by 95%, by implementing changes and providing quality checks of the data prior to transmitting to the State of Florida.. Information gathering to build the process needed to start transmitting and receiving workman’s compensation information to the State of Oklahoma, Georgia, and Mississippi.

Ashland, Alabama, United States

. Maintain AS400 system. Duties included application of all Updates by IBM, assist users, resolve device problems and any other AS400 system software related problems.. Maintain Frontier Software System. Duties included modifications and upgrades to all applications for Frontier software. These applications, to mention just a few, were Purchasing, Order Entry, Manufacturing, Shipping, and Invoicing. . Develop in house written programs and queries to provide a variety of custom reports and interfaces between internal systems and/or file systems transfer with external systems. . Ensure that nightly backups were completed and managed backup tapes.

Columbus, Georgia

. Create custom modifications, troubleshoot, and apply software corrections and upgrades to pertinent programs in JD Edwards modules. . Develop custom programs, system interfaces or file transfers between internal and external systems. . Assisting management, HR, Payroll in retrieving confidential data for various queries, reports and data file transfers to Banks, Federal and multi-State agencies. . Helped Payroll to ensure accuracy and to meet deadlines for 1099 and W-2 printing and reporting.. Developed a highly confidential retention bonus system that based off certain criteria would calculate the total retention bonuses per person and to break that down into a series of payments for accounting to issue per quarter. . Design and implemented a Payroll paystub Inquiry/Print for our Canadian employees that would allow them to view or print a paystub in English or French Canadian.

Phenix City, Alabama

. Designed and laid out computer room for the two Alabama plants. . Sole IT person for the two plants in Alabama and backup for the two plants in Georgia. . Reported directly to the MIS Director, who was located in Macon, Georgia and was on dotted line relations with all plant managers.. Involved with each of our manufacturing plants where we installed AS400s, various system hardware peripherals, wiring, fiber optics, communications, and installed new releases/upgrades to all AS400s. . Wrote and maintained all the programs that were custom written completely in house. This was for inventory tracking from receiving to manufacturing, warehousing and shipping through the use of barcodes and RF devices for all four AS400s in our manufacturing plants.. Trained all personnel from management down on the usage of hardware and software.. Made necessary changes and tested all systems to be Y2K compliant.. Hired from within the company and trained my System operator to support the two Alabama plants. . When our company was bought out, I was sent to our corporate office in Hamilton Ohio to help with EDI and any other IT or non-IT related situations that needed attention after corporate IT staff left and no one was there to maintain operations till Pillowtex’s corporate staff in Kannapolis, North Carolina could take over.

Greater Florence-Muscle Shoals, Alabama Area

Anco Management was a privately own magazine/book distributions, imports of fireworks, and coin and card collectibles and managed its subsidiaries like Books a Million, Hibbets, TNT Fireworks. . Job duties include writing, maintaining custom programs, interacting with users of all levels.. Worked in Tacoma, Washington or Sacramento, California area during the fireworks season to be the onsite IT personnel to handle any problems that may arise.

Greenwood, Mississippi

This was my first IT position.Irvin Industries was an automotive parts manufacturing company supplying all major car manufacturers.. Job duties include writing and maintaining custom programs on MAPICS software and handling system operator functions. Working with all level of users and was on-call 24/7 to resolve problems.