Tonya B.
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Tonya B. Email & Phone Number

Senior Business System Analyst at CrowdStrike
Location: Washington, District Of Columbia, United States 9 work roles 2 schools
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Current company
Role
Senior Business System Analyst
Location
Washington, District Of Columbia, United States
Company size

Who is Tonya B.? Overview

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Quick answer

Tonya B. is listed as Senior Business System Analyst at CrowdStrike, a company with 10394 employees, based in Washington, District Of Columbia, United States. AeroLeads shows a matched LinkedIn profile for Tonya B..

Tonya B. previously worked as ServiceNow Enterprise Architect at Crowdstrike and Sr. Business Systems Analyst - ServiceNow at Crowdstrike. Tonya B. holds Master Of Science (Ms), Information Technology Information Assurance from University Of Maryland University College.

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CrowdStrike

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About Tonya B.

Tonya B. is a Senior Business System Analyst at CrowdStrike.

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Tonya B.'s current company

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CrowdStrike
Crowdstrike
Senior Business System Analyst
Washington, DC, US
Website
Employees
10394
AeroLeads page
9 roles

Tonya B. work experience

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Senior Business System Analyst

Washington, DC, US

Servicenow Enterprise Architect

Current

Washington, District Of Columbia, United States

Jan 2023 - Present

Sr. Business Systems Analyst - Servicenow

Jun 2021 - Jan 2023

Consultant, Platform Solutions (Servicenow)

Lmi

Mclean, VA

Participated on a team to design and develop ServiceNow to replace our previous Incident management system BMC Service Desk Express. Increased services to not only include Incident Management but also Problem, Change, Request, and Knowledge.Managed upgrade and clones of ServiceNow Instances. Create a service request catalog to manage requests related to.

Aug 2012 - Jun 2021

Help Desk Technician

Lmi

Mclean, VA

Assist with testing of new and upgraded applications and report findings to developers. Responsible for the installation, configuration, troubleshooting, and upgrades of hardware and software. Provide troubleshooting and maintenance of network printers. Overseeing and administering conferencing services (Webex, Polycom, Lync). Document all requests and.

Aug 2011 - Aug 2012

Regional Technologist

Responsible for the implementation and maintenance of computer systems/peripherals, smartphones, Polycom units. Install and maintain local area networks for regional and district offices as well as territorial project sites. Troubleshoot and document software, hardware and regional network problems. Manage and maintain Inventory to provide documents and.

May 2006 - Aug 2011

Programmer Analyst

Provide support to Social Security Employees to build product knowledge and resolve discrepancies.Use discretion and judgment to ensure customer satisfaction in a time sensitive manner.Planned, coordinated, and instructed training sessions on various Microsoft products.Developed, wrote and edited informational brochures and newsletter articles.Support.

Aug 2005 - May 2006

Customer Support Analyst

Perform a variety of Client, network, and help desk support functions in the hospitality industry.First point of contact for support incidents as well as end-user instruction in support of MICROS 8700/9700 systems. Document all work and resolve customer inquiries utilizing on-line knowledge base, technical knowledge and on-line CRM system. Support on site.

Oct 2004 - Aug 2005

Intern

Irs

Designed and developed a database to store and retrieve library documents for the Legislative Affairs division PC based using Inmagic Database Management System. Analyze data, prepared spreadsheets associated with self-paced training sessions for Legislative Affairs division. Participated in Basic Tax Law training.

Jun 2002 - Aug 2003
Team & coworkers

Colleagues at CrowdStrike

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2 education records

Tonya B. education

FAQ

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What company does Tonya B. work for?

Tonya B. works for CrowdStrike.

What is Tonya B.'s role at CrowdStrike?

Tonya B. is listed as Senior Business System Analyst at CrowdStrike.

Where is Tonya B. based?

Tonya B. is based in Washington, District Of Columbia, United States while working with CrowdStrike.

What companies has Tonya B. worked for?

Tonya B. has worked for Crowdstrike, Lmi, Gilbane, Apptis, and Micros Systems.

Who are Tonya B.'s colleagues at CrowdStrike?

Tonya B.'s colleagues at CrowdStrike include Kyle Dzurko, Jenny Robertson, Sam Goresh, Wayne Chen, and Usha Narra.

How can I contact Tonya B.?

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What schools did Tonya B. attend?

Tonya B. holds Master Of Science (Ms), Information Technology Information Assurance from University Of Maryland University College.

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