Tonya Roberts Email and Phone Number

• UKG Workforce Management: Developed detailed project plans and managed all phases of the project, including progress tracking, testing, documentation, coordination, and delivery within the budget constraints. Accurately documents and communicated project status to management and stakeholders on a regular basis. Controlled project quality and success by actively managing issues and the decision process, assessing risks, meeting schedule and deadlines for deliverables. • Data Center… Show more • UKG Workforce Management: Developed detailed project plans and managed all phases of the project, including progress tracking, testing, documentation, coordination, and delivery within the budget constraints. Accurately documents and communicated project status to management and stakeholders on a regular basis. Controlled project quality and success by actively managing issues and the decision process, assessing risks, meeting schedule and deadlines for deliverables. • Data Center Transformation Program: Led the relocation of an existing data center to colocation/cloud services, ensuring stakeholder requirements were met and projects completed within budget.• Business Provider Engagement: Managed the RFP process to select a colocation partner, overseeing the transition of workloads.• Project Planning and Coordination: Developed detailed migration plans and coordinated with stakeholders to ensure all project requirements were met.• Data Center Assessment: Conducted assessments of current workloads and performance, analyzing current and future states of the data center.• OneStream Project Management: Oversaw the rollout of various OneStream work streams, collaborating with finance controllers, accountants, and executive leadership for a successful go live.• Finance Projects Leadership: Identified and managed priorities for finance-related projects, leading initiatives to improve business processes and system functionality.• Vendor Management: Managed vendor relationships and coordinated new process or operational workflows.• Subject Matter Expert: Acted as an in-house expert on project management processes and methodologies.• Reporting and Financial Modeling: Provided monthly financial and performance reports, developed financial models to support business cases.• Project Oversight: Managed large and medium-sized projects with budgets ranging from $175K to $4MM, ensuring on-time delivery and high-quality outcomes. Show less

• Key Success Criteria: Defined and reported key success criteria for project delivery, resulting in successful project outcomes.• Governance Management: Managed project governance, ensuring stakeholder accountability and engagement.• Cultural Embedding: Fostered a culture focused on achieving successful business outcomes.• Budget and Timeline Management: Delivered projects within allocated budgets, developed and maintained project plans for on-time delivery.• Communication… Show more • Key Success Criteria: Defined and reported key success criteria for project delivery, resulting in successful project outcomes.• Governance Management: Managed project governance, ensuring stakeholder accountability and engagement.• Cultural Embedding: Fostered a culture focused on achieving successful business outcomes.• Budget and Timeline Management: Delivered projects within allocated budgets, developed and maintained project plans for on-time delivery.• Communication Streamlining: Enhanced communication between project teams and senior management.• Risk and Issue Management: Managed project risks and issues, ensuring effective stakeholder engagement and governance.• Large-Scale Project Delivery: Assisted in delivering large-scale projects on time with high-quality results. Show less

• Implementation Planning: Assisted in developing implementation plans and oversaw training and user acceptance testing.• Project Management Frameworks: Followed project management standards and documentation, aiding IT staff in change management policies.• Governance and Maintenance: Managed governance repositories, licenses, support, asset inventory, and crisis management.• Technical Solutions: Worked with users and development teams to propose and develop technical solutions… Show more • Implementation Planning: Assisted in developing implementation plans and oversaw training and user acceptance testing.• Project Management Frameworks: Followed project management standards and documentation, aiding IT staff in change management policies.• Governance and Maintenance: Managed governance repositories, licenses, support, asset inventory, and crisis management.• Technical Solutions: Worked with users and development teams to propose and develop technical solutions, create system models and specifications.• Process Improvement: Recommended improvements to policies and processes using data analysis, collaborated on future state business processes• Cost-Benefit Analysis: Performed cost-benefit analyses for proposed systems, aiding management in implementation decisions. Show less

• Salesforce CRM Implementation: Led the system design and implementation of Salesforce CRM, ensuring a 100% success rate in project completion.• Custom Development: Created custom objects, fields, reports, and dashboards in Salesforce to meet organizational goals.• Sales Team Management: Trained and coached the sales team on Salesforce usage, maintained vendor relationships, and managed customer data.

• Member Support: Provided support to members, managed vendor relationships, updated the website, and maintained software applications.• Meetings and Training: Conducted meetings with business owners and board members, provided feedback, and trained employees.

• Team Management: Managed a staff of up to 15 employees, exceeding sales and deposit goals of $50MM.• Financial Planning: Developed forecasts, business plans, and met with business customers to provide banking solutions.• Operational Efficiency: Documented and maintained records, trained and promoted employees, and prioritized system and work issues.