Senior Customer Success Account Manager
Current
Sep 2024 - Present
AeroLeads people directory · profile
Tony Malkachen Email & Phone Number
Account Manager & Customer Success Expert | Driving SaaS Growth and Maximizing Client Retention | Proven Impact on Customer Loyalty & Revenue Growth
at
KEV Group
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Account Manager & Customer Success Expert | Driving SaaS Growth and Maximizing Client Retention | Proven Impact on Customer Loyalty & Revenue Growth
Location
Vancouver, British Columbia, Canada
Company size
Who is Tony Malkachen? Overview
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Quick answer
Tony Malkachen is listed as Account Manager & Customer Success Expert | Driving SaaS Growth and Maximizing Client Retention | Proven Impact on Customer Loyalty & Revenue Growth at KEV Group, a with 91 employees, based in Vancouver, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Tony Malkachen.
Tony Malkachen previously worked as Senior Customer Success Account Manager at Kev Group and Customer Success Manager at Thoughtexchange. Tony Malkachen holds Master Of Business Administration (Mba), Marketing from Indiana University Of Pennsylvania.
Company email context
Email format at KEV Group
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KEV Group
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Profile bio
About Tony Malkachen
Sales and Customer Success leader with over 14 years of experience in SaaS, digital marketing, HR tech, and enterprise technology sectors across India, the Middle East, and North America. Specializes in driving strategic account growth and customer retention through data-driven insights and innovative solutions. Proven track record of fostering partnerships with C-level executives and industry leaders, propelling revenue growth in complex environments. Excels in building and leading cross-functional teams, with a focus on aligning customer success initiatives with overarching business objectives to drive sustainable growth.
Listed skills include Sales, Key Account Management, Direct Sales, Marketing, and 17 others.
Current workplace
Tony Malkachen's current company
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Kev Group
9 roles
Tony Malkachen work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Highlights:•Converted initial subscriptions into key Sales/Channel Partners, expanding market reach in underserved districts.•Elevated two major accounts to flagship success stories, sparking crucial dialogues on mental health and community involvement.•Received performance award for generating the most referrals from existing clients to potential leads.
Jan 2022 - Jan 2024
Account Manager
Mar 2021 - Dec 2021
Manager - Sales And Business Development
Highlights:•Pioneered the role of internal Sales Team Manager at ServiceMarket.•Cultivated an Account Executive's career progression to Program Manager.
Sep 2016 - Oct 2020
Senior Relationship Manager
Apr 2014 - Aug 2016
Ebusiness Account Manager
•Distinction of being chosen as Dell India’s first eBusiness Account Manager.•Part of the core team which started Dell India’s official online retailer
Dec 2012 - Feb 2014
Inside Sales Representative
Aug 2010 - Nov 2012
Senior Account Executive – Events
Jun 2009 - Jul 2010
Sr. Customer Representative
May 2008 - May 2009
Team & coworkers
Colleagues at KEV Group
Other employees you can reach at kevgroup.com. View company contacts for 91 employees →
VF
Vlad F.
Colleague at Kev GroupGreater Toronto Area, Canada
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MM
Moses Mthethwa
Colleague at Kev GroupSouth Africa
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MO
Manuel Ochoa
Colleague at Kev GroupSanta Ana, California, United States
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MW
Melanie Wyndowe
Colleague at Kev GroupBurlington, Ontario, Canada
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AY
Akina Yoshida
Colleague at Kev GroupGreater Toronto Area, Canada
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FM
Fritz Meyer
Colleague at Kev GroupBundenthal, Rhineland-Palatinate, Germany
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KL
Kevin Lackett
Colleague at Kev GroupNorfolk, Virginia, United States
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CE
Claudette Eader
Colleague at Kev GroupRockville, Maryland, United States
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SS
Sridhar Sharma
Colleague at Kev GroupMississauga, Ontario, Canada
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AK
Andrei Koenen
Colleague at Kev GroupUkraine
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Vlad F.
Colleague at Kev GroupGreater Toronto Area, Canada
View →
MM
Moses Mthethwa
Colleague at Kev GroupSouth Africa
View →
MO
Manuel Ochoa
Colleague at Kev GroupSanta Ana, California, United States
View →
MW
Melanie Wyndowe
Colleague at Kev GroupBurlington, Ontario, Canada
View →
AY
Akina Yoshida
Colleague at Kev GroupGreater Toronto Area, Canada
View →
FM
Fritz Meyer
Colleague at Kev GroupBundenthal, Rhineland-Palatinate, Germany
View →
KL
Kevin Lackett
Colleague at Kev GroupNorfolk, Virginia, United States
View →
CE
Claudette Eader
Colleague at Kev GroupRockville, Maryland, United States
View →
SS
Sridhar Sharma
Colleague at Kev GroupMississauga, Ontario, Canada
View →
AK
Andrei Koenen
Colleague at Kev GroupUkraine
View →
2 education records
Tony Malkachen education
Master Of Business Administration (Mba), Marketing
Bachelor Of Commerce (Bcom), Accounting
FAQ
Frequently asked questions about Tony Malkachen
Quick answers generated from the profile data available on this page.
What company does Tony Malkachen work for?
Tony Malkachen works for KEV Group.
What is Tony Malkachen's role at KEV Group?
Tony Malkachen is listed as Account Manager & Customer Success Expert | Driving SaaS Growth and Maximizing Client Retention | Proven Impact on Customer Loyalty & Revenue Growth at KEV Group.
Where is Tony Malkachen based?
Tony Malkachen is based in Vancouver, British Columbia, Canada while working with KEV Group.
What companies has Tony Malkachen worked for?
Tony Malkachen has worked for Kev Group, Thoughtexchange, Servicemarket, Bayt.Com, and Dell.
Who are Tony Malkachen's colleagues at KEV Group?
Tony Malkachen's colleagues at KEV Group include Vlad F., Moses Mthethwa, Manuel Ochoa, Melanie Wyndowe, and Akina Yoshida.
How can I contact Tony Malkachen?
You can use AeroLeads to view verified contact signals for Tony Malkachen at KEV Group, including work email, phone, and LinkedIn data when available.
What schools did Tony Malkachen attend?
Tony Malkachen holds Master Of Business Administration (Mba), Marketing from Indiana University Of Pennsylvania.
What skills is Tony Malkachen known for?
Tony Malkachen is listed with skills including Sales, Key Account Management, Direct Sales, Marketing, Customer Satisfaction, Account Management, B2B, and Product Launch.
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