Tony Miller Email & Phone Number

Denver, Colorado, United States

Work with customers to support their proposal response processes as an extension of their team, as a member of the Ombud Customer Success organization. Ensure accurate positioning and messaging of the firm's product and services.• Use Ombud Rx for day to day proposal response management.• Manage the Ombud Extend process by successfully onboarding new Ombud Extend clients and facilitating ongoing requests from existing Ombud Extend customers.• Manage multiple projects while working collaboratively with different teams and organizations.• Seek opportunities to add new value, enhance processes/procedures, and improve content.• Promote end user satisfaction with Ombud’s product and services at all times.

Proofread children’s books and textbooks. Ensured changes were made that the client requested, and responsible for adhering to specific style and citation guides.· Proofread books in Adobe Acrobat; checked artwork for consistency throughout a book as well as across a series, and confirmed that all changes were made correctly.· Utilized checklists to organize the progression of a book, and to ensure it adhered to specific style guidelines.· Communicated with designers; responsible for proofreading both fiction and nonfiction chapter books andpicture books, with books up to 120 pages.· Organized materials for author review meetings between the design team and the client.· Reviewed books at each phase and worked under tight deadlines to keep projects on course.

Lake Placid, New York, United States

As a faculty member in the Humanities department, I designed and taught four sections of upper-level English courses at the college preparatory level. My course material focused on classic and contemporary fiction, American literature, essay writing, and grammar/mechanical skills. Additional responsibilities included co-directing two shows each year (one musical and one play) in the drama department, as well as:· Wrote letters of recommendation for students· Taught and assisted students in preparation of their college-application essay· Advised a group of six students· Residential life duties

Lake Placid, New York, United States

Over eight years of experience contributing to and supporting the collective team sales effort. I coordinated with publishers to process B2B orders and returns, and worked closely with self-published authors during the consignment process. As event coordinator, I communicated with authors to schedule signings, and created event postings and press releases for each event. Other accomplishments and responsibilities include:· Recipient of the American Booksellers Association Scholarship to attend Winter Institute in Albuquerque, NM in 2019· Selected to attend the 2015 Book Exposition of America in New York City· Wrote monthly column featuring the book club in Lake Placid News

Paul Smiths, New York, United States

Taught English-101 (“Effective College Writing”) to freshmen university students. This course focused on writing mechanics, stages to an argument, and literary analysis. I worked with students on four different types of essays throughout the semester, with careful attention given to the writing process and utilizing multiple drafts.

Selected from study abroad program participants. I attended study abroad fairs and pre-departure meetings to represent IES, talk with interested students, and promote international study. I regularly communicated with students and parents to help answer their questions.

Bachelor'S Degree, English And Political Science

Education record

Study abroad program with courses taken in Gender Studies, Sociology, Dutch Language and Art History. Extracurricular course taken.