Tony Skiver Email & Phone Number

Tampa, FL, US

Atlanta, Georgia, US

• NEC and Avaya to Cisco Voice and Network Migration for a Large Hospital:
• Led the design and implementation of network and voice solutions across multiple hospitals, ensuring alignment with business needs and resources.
• Evaluated existing Cisco, Avaya, and NEC technologies to align with business needs with the new Cisco solution.
• Led and mentored a team of network and voice engineers during all phases of the project.
• Conducted discovery sessions on existing network providing a best practice and standards-based approach for the new voice network design.
• Transformed and uploaded the existing data for migration using Python, VBA, and Cisco APIs.

Byron Center, MI, US

• PRI to SIP Migration for a Large Bank:
• Proactively analyzed the existing CUCM and PRIs to determine critical dependencies and potential challenges in migration.
• Created a comprehensive migration design detailing procedures, timeline, and resource allocations, ensuring minimal disruption to normal operations.
• Methodically configured and implemented SIP trunks, integrating them with current PRIs, working with various providers and migrated users and DIDs in a phased migration.Cisco UCCX Script Remediation:
• Conducted a deep dive into existing UCCX scripts to pinpoint inefficiencies and errors affecting service quality and business units.
• Redesigned scripts using best practices, employing advanced programming techniques to help with call handling and minimize customer wait times.Atlas, Valcom, and InformaCast Fusion Deployment for a Large School District:

Maidenhead, Berkshire, GB

• CME to CUCM Migration for a Large Law Firm:
• Assessed the existing CME environment and gathered detailed requirements from different stakeholders to ensure the new system meets all existing functional needs.
• Developed a design to implement a phased transition to the new dial-plan and Cisco CUCM/CUBEs to allow for gradual adjustment and troubleshooting prior to the migration.Expressway Design and Implementation for a Large.
• Performed discovery and documented specific remote access needs and security concerns of the insurance company to tailor the Expressway solution effectively.
• Designed and implemented Cisco Expressway into existing voice environment ensuring secure remote connectivity.Avaya and NEC Migration to Cisco for a Large Hospital with On-Site and Off-Site Clinics:
• Evaluated existing Avaya and NEC systems to understand the specific needs and challenges of the hospital’s communication infrastructure.

Vernon Hills, IL, US

• Acted as a liaison between management and support teams, ensuring clear communication and alignment on network, voice, automation, and wireless initiatives and projects.
• Utilized Python, Ansible, and APIs to perform discovery and implement solutions for various clients.Avaya and NEC Migration to Cisco for a Large Hospital with On-Site and Off-Site Clinics:
• Evaluated existing Avaya and NEC systems to understand the specific needs and challenges of the hospital’s communication infrastructure.
• Provided expert consulting for major network and voice initiatives and implemented current network standards and best practices.
• Updated system documentation and provided training sessions for IT staff to manage the upgraded or new UC infrastructure effectively.Enterprise network and voice Remediation for a Large Automotive Company
• Infrastructure Audit: Conduct a comprehensive audit of the existing voice and network infrastructure to identify critical issues and performance bottlenecks.

Vernon Hills, IL, US

• Provided detailed and effective communication to internal and external customers.
• Shadow projects with technical leadership to further build upon soft skills, consulting techniques and technical skills.
• Learn skills that are in high demand while maintaining billable hours.
• Apply skills to shadowing and reverse shadowing opportunities and debrief with technical leadership on lessons learned.

• Manage and maintain servers, including Exchange Servers, and Domain Controllers.
• Maintain and optimize systems operations.
• Deploy workstations, laptops, and servers.
• Upgrade and refurbish existing PC's, laptops, and servers.
• Remotely managed servers.
• Troubleshoot remote access, handheld devices, barcode printers, laser printers, VPN, servers, workstation, and applications.

London, GB

• Diagnosed and troubleshoot mechanical, hardware, software, systems and wireless communications failures.
• Transported, installed, repaired, and maintained equipment on site in an efficient manner at customer locations.
• Performed troubleshooting to restore malfunctioning equipment to working order in the field and via phone, including system hardware, PC’s, networking/wireless communication devices, coaxial and ethernet cabling.
• Completed forms for reporting activities, equipment problems, recommendations for improvements to procedures.
• Minimized customer downtime by prioritizing service calls.
• Resolved and maintained service requests in an efficient and timely manner.

Bachelor'S Degree, Computer Science

A+ Net+, Computer Science