As the Cyber Security Specialist and Cyber Risk & Compliance Lead, I directed a 48-member Cyber Protection Team to enhance our cybersecurity posture by aligning security initiatives with long-term business goals. I developed and implemented strategies that resulted in a 90% reduction in vulnerabilities, ensuring the organization was well-positioned to proactively manage emerging threats. I led 28 Governance, Risk, and Compliance (GRC) projects, which introduced controls that strengthened our overall security framework and aligned risk management with our strategic business objectives. Additionally, I automated incident response and risk assessment processes, reducing manual intervention and enhancing resilience by minimizing response times. By coordinating cross-functional teams across IT and business units, I ensured that cybersecurity was seamlessly integrated into all stages of project execution, driving cohesive strategic outcomes. My collaborative approach fostered alignment on security policies across departments, bolstering compliance efforts and raising awareness organization-wide.

At AT&T, I held multiple roles—Scrum Master, Product Manager, Data Analyst, and Network Design Engineer—each contributing to significant technology and product advancements.As a Network Design Engineer, I led the migration of over 200 applications to MS Azure, achieving a $2.5 million cost savings while completing the migration seven months ahead of schedule. I engineered software-based network models and integrated SD-WAN across 80+ global zones, improving performance and reliability.As a Scrum Master, I led agile transformation across seven teams, increasing sprint goal achievement from 70% to 95% within six months by implementing agile best practices. I managed product backlogs in JIRA, facilitated collaboration, and delivered Minimum Viable Products (MVPs) that drove product innovation.As a Product Manager, I developed product strategies and roadmaps for IoT and cloud-based solutions, increasing product adoption by 30%. I bridged engineering and business needs, translating complex technical requirements into actionable strategies aligned with market demands.As a Data Analyst, I leveraged Power BI, Tableau, Databricks, Snowflake, and Presto to deliver data-driven insights that enhanced product performance by 30% and reduced reporting time by 50%. I created dashboards that provided real-time insights, streamlined data pipelines, and improved team collaboration.Throughout my tenure, I consistently drove innovation, enhanced operational efficiency, and led diverse teams to deliver customer-centric, impactful solutions aligned with AT&T's strategic objectives.

As the IT Lead at Intelligent Software Solutions (ISS) in Kabul, Afghanistan, I managed a $12 million contract supporting U.S. and NATO operations, ensuring consistent IT services in a challenging, high-pressure environment. I led a cross-functional IT team of 18 personnel, driving effective communication and ensuring project success despite complex conditions. In a dual role, I also served as the Database Administrator (DBA), where I optimized SQL Server databases, maintained data integrity, and ensured high availability for mission-critical operations. My leadership was pivotal in transitioning legacy NATO systems to common platforms, improving process efficiency by 30% and reducing data discrepancies. Additionally, I spearheaded data consolidation efforts, reducing manual processing by 50% and streamlining reporting across multiple international stakeholders. My combined roles ensured that both infrastructure and data management solutions supported mission objectives seamlessly and effectively.

As a Database Administrator at GDIT, I ensured SQL databases effectively supported critical projects, managing data migrations and system integrations to ensure seamless operations. I optimized database performance through proactive tuning and implemented comprehensive recovery procedures, significantly improving the availability of mission-critical applications. By enforcing stringent security protocols, I maintained compliance with military data protection standards, safeguarding sensitive information. Additionally, I utilized data mining techniques to streamline operations. I collaborated closely with IT teams to develop data-driven solutions, ensuring full integration of databases within broader information systems to meet and exceed customer expectations.

As Congressional Program Manager at USARC, I was the primary liaison for congressional inquiries on military deployments, fostering transparency and building trust between USARC and government stakeholders. I aligned operational activities with legislative requirements, streamlining communications with congressional offices.As Deployment Operations Manager, I led over 28 high-priority projects, overseeing the seamless deployment and redeployment of more than 50,000 troops. I managed comprehensive project planning, including risk assessments, timeline development, and resource allocation, consistently delivering results on time and within budget.I oversaw a $4 million budget, optimizing resources for equipment, transportation, and personnel support to align with strategic objectives. I implemented process improvements that reduced setup times and enhanced unit readiness, applying advanced techniques learned in the Battle Staff and Master Leaders Course.I drove collaboration across cross-functional teams—supply, transportation, and communications—to streamline logistics and improve efficiency. I developed and executed detailed deployment plans, used real-time tracking to monitor operations, and conducted after-action reviews to identify improvements for future missions. Additionally, I maintained strict budget control, provided strategic briefings to senior leadership, and ensured cost-effective deployment operations aligned with mission goals.

As a Senior NOC Specialist, I provided 24/7 support by monitoring, testing, troubleshooting, and restoring services across high-capacity networks, including Frame Relay, ATM, T1/DS1, T3/DS3, OC3, ADSL, and Ethernet services up to 100G. Leveraging advanced protocols such as BGP and OSPF, I optimized routing and switching, improving network performance and reliability by 30%.I collaborated with Competitive Local Exchange Carriers (CLECs) and vendors to ensure timely infrastructure delivery, enhancing both network reliability and customer satisfaction. Proactive audits utilizing NETCOOL enabled early detection and resolution of issues, reducing service interruptions by 40%. I efficiently maintained complex network equipment, including Cisco routers and Nortel firewalls, ensuring consistent uptime and service delivery.I spearheaded isolation and resolution of intricate network issues through NETCOOL and Remedy, minimizing disruptions to critical operations. I managed provisioning of TDM services and DS1/DS3 circuits, contributing to seamless customer connectivity and operational readiness. By championing network performance assessments, I implemented health checks that enhanced overall stability by 20%.Additionally, I automated routine maintenance tasks, reducing manual intervention by 50% and increasing operational efficiency. I documented and analyzed system performance metrics, supporting strategic reporting and identifying opportunities for further optimization.

As a Test Engineering Specialist and Quality Assurance Advocate, I mastered in-circuit and functional troubleshooting for high-profile brands like Cisco, IBM, and Sun. I used advanced diagnostic tools to resolve intricate technical issues, improving circuit functionality and reducing equipment downtime by 30%. I executed component replacements through advanced soldering techniques, ensuring adherence to strict quality control standards and recording test data in a statistical process control system for precision tracking.I collaborated with Test and Quality Engineers to identify root causes of product failures, which contributed to reducing failure rates by 15%. My efforts in developing rigorous testing protocols ensured adherence to design specifications, increased test accuracy, and reduced defective units during quality assurance. Additionally, I documented and reported testing outcomes, providing vital insights to engineering teams, fostering a culture of continuous improvement, and supporting ongoing product development initiatives.

As a Radar Systems Maintenance Technician, I maintained and repaired Sentinel and Fire Finder radar systems, achieving a 25% reduction in system downtime and significantly enhancing mission-critical radar performance. I led diagnostic and troubleshooting efforts for complex radar systems, identifying and resolving critical issues that improved reliability by 20% and increased operational uptime.I developed and implemented preventive maintenance schedules, optimizing repair turnaround times and extending system longevity. By collaborating with cross-functional teams to refine repair protocols, I ensured that radar systems consistently met performance standards, reducing repair times by 15%. My dedication to maintaining optimal radar functionality directly supported real-time situational awareness and communication across diverse operational environments.

As the Missile Systems Testing Lead, I spearheaded the testing and evaluation of missile subsystems, utilizing specialized tools such as oscilloscopes, multimeters, and signal generators to ensure optimal performance. My detailed analysis reduced downtime by 25%, significantly enhancing operational efficiency. I developed innovative testing protocols using advanced tools like power supplies and function generators, improving diagnostic accuracy and enabling timely repairs, which boosted system availability.I optimized maintenance workflows and resource allocation using data acquisition systems (DAQs) to monitor system performance, reducing repair times by 25%. Additionally, I collaborated with leadership to craft data-driven repair strategies that elevated system reliability and set new benchmarks for operational excellence.