* Served as first Director of Pro Bono tasked with re-building a pro bono legal services program from the ground up to serve Orange and Southeast Los Angeles County communities.* Oversaw key infrastructure changes to consolidate and centralize pro bono operations, including implementation of a combined donor-volunteer database and management system.* Developed new pro bono initiatives and programs, including a successful fully-remote pro bono clinic to assist low-income tenants at risk of eviction and homelessness due to the COVID-19 pandemic.* Created and implemented remote volunteer service models that allowed the organization to continue providing remote pro bono clinics during the COVID-19 pandemic to assist in the areas of expungement, public benefits, and eviction defense.* Created policies and implemented procedures that improved data capture and compliance with funding requirements.* Represented the organization in local, regional and state-wide collaborations and pro bono roundtables to advance the interests of low-income legal services clients and pro bono volunteers.

• Project lead and product owner from inception to release of two self-help systems (citizenshipworks.org and immi.org) that provide complex immigration law screenings, legal issue identification, forms preparation, and legal assistance referral.• Engaged with external and internal stakeholders to develop product strategy and features.• Developed system of “red-flag” rules that prevents self-help naturalization applicants from filing an application that contains potentially detrimental information, and refers them to legal services providers for assistance.• Provided leadership to program support team to drive partner engagement and adoption, user acquisition, and user support.• Coordinated and supported national network of immigration legal services organizations, serving 12 major metropolitan areas and providing national coverage through remote services delivery.• Conducted online and in-person trainings to support implementation of innovative service delivery models using web technology to deliver citizenship application services.• Product owner and analyst for development of iOS and Android mobile app designed to assist users with citizenship application process.

• Worked with law firms, corporate legal departments, legal aid organizations, courts and local, state and federal government agencies to leverage technology to address gap in legal services for the underserved.• Coordinated and oversaw efforts of legal aid organizations, bar associations and law firms to create repositories of litigation training and support materials for pro bono attorneys.• Created a “virtual pro bono attorney” service model allowing volunteer attorneys to provide remote assistance to family court litigants in other counties• Developed best-practices guidelines and improved workflows for legal service providers, courts and community organizations using available technology

Member

• Represented low-income and indigent clients in a wide range of immigration matters, including family-based petitions, asylum applications and removal defense.• Specialized in analysis of immigration consequences of criminal convictions.• Strategized and prepared federal litigation challenging the constitutionality of government conduct with respect to Tibetan asylees.• Led project to provide immigration services to the Haitian community in New York in the wake of devasting earthquake of Janaury 2010.

• Represented clients in immigration matters, including naturalization applications, family-based petitions, removal defense, and federal mandamus actions for failure to adjudicate cases.• Conducted day-to-day operations of a solo law practice.• Presented workshops on immigrants’ rights and prospective changes in immigration law to community organizations inNew York.

• Supervised and instructed law students representing low-wage immigrant workers in various employment and immigration matters during this single-semester appointment as an adjunct instructor.• Co-counseled litigation on behalf of immigrant restaurant workers seeking unpaid wages, overtime, and stolen tips at high- profile restaurants in New York City.

• Represented immigrant workers in litigation for back wages under state and federal labor laws.• Represented victims of human trafficking.• Represented other low-wage immigrant workers in the restaurant and spa industries.• Provided litigation and policy advocacy support for grassroots, community-based organizations of nannies, babysitters and housekeepers to address poor working conditions and low wages in the domestic work industry.