Tory Moody Email & Phone Number

New York, Ny, Us

Nashville, Tennessee, Us

· Managed two Class A properties in Hermitage and Brentwood, TN, both continuously 100% occupied with amazing reviews from past and current residents. · Lead the lease-up operations for a 402 Unit Class A property in Nashville, TN. · Created and managed all training programs for my site and others. Known for streamlining processes and making them more efficient. · Designated as Training Site for Peer Development. Occasional travel for peer development and research to launch new concepts and approaches. · Top tier Director based on trackable metrics, consistently. · Average resident renewal rate of 75%. · Created in-house Cares Team and Courtesy Officer Programs. · Collaborated and created Property Apps to engage Residents and streamline processes. · History of establishing positive and lasting relationships with staff, residents, owners, vendors and corporate staff.

Brentwood, Tennessee, Us

• Responsible for administrative duties such as human resources, training, customer service, quality control, accounting, phone control, filing, data entry, graphic design, inventory and etcetera.• Responsible for on boarding all new hires, punch edits, training and etc.• Acted as liaison between Metro Nashville Public Schools, Parents and Senior staff.

• Created the training program, manual and process guidelines for the company during the start-up phase. • Responsible for over-seeing the call center by monitoring the floor and carrying out the mandates from the manager, traveling occasionally for promotional purposes.