Will Townsend Email and Phone Number
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Experience in leading and supervising teams to deliver all necessary aspects of a project based on client’s objectives and goals. All-encompassing background in securing and generating contracts for signature. Skillfully works with internal and third-party teams, ensuring services are correctly established. Achieves client retention by providing back-end analysis to prove a sufficient return on investment (ROI).Team Leadership | Project Management | Conflict Resolution | Contract NegotiatorKey Account Ownership | Customer Success | Management | Program Analysis
Reveal Mobile
View- Website:
- revealmobile.com
- Employees:
- 27
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Customer Success Team LeadReveal Mobile Sep 2020 - Present
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Senior Customer Success ManagerReveal Mobile Dec 2019 - Sep 2020Raleigh-Durham, North Carolina Area
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Account DirectorNews America Marketing Feb 2018 - Dec 2019Charlotte, North CarolinaFunctioned as key account owner of a $5M book of business across the Carolinas. Developed direct-to-consumer programs through a comprehensive portfolio of digital, in-store, and print media. Key accounts included Snyder’s-Lance, Butterball Turkey, Harris Teeter, Colgate, Procter & Gamble, Family Dollar, and Burt’s Bees.● Executed the entire delivery cycle of Snyder’s-Lance first digitally integrated program ($120K), which led to a 160% increase in displays over last year.● Accrued $10M of additional revenue per year through demonstrating ability to be the exclusive provider of all in-store programs for Family Dollar by implementing programs on time and per specifications.● Managed growth and maturation of 2 employees, resulting in the promotion of one staff person, and an additional leadership role rewarded to the second employee.● Resolved implementation issue of a past in-store program, securing the largest one-time Burt’s Bees contract of $285K for a future in-store program.● Presented share of category and top retailer results to Family Dollar on Colgate’s behalf, culminating in a one-time approval on a unique spin bottle in-store program installed at Family Dollar, valued at $90K. -
Salesforce ChampionNews America Marketing Apr 2017 - Jun 2019Greater Atlanta AreaChosen by 30-person Atlanta office to be representative for 3-day training session in New York on implementing SaaS product, Salesforce, within company. Responsible for teaching all necessary applications back to the Atlanta office and handling any future maintenance issues.
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Account AssociateNews America Marketing Mar 2017 - Jan 2018Greater Atlanta AreaAided Senior Account Director in servicing a $6M book of business while also being the account owner of a $100K territory in the greater Birmingham, AL, and Memphis, TN area.● Grew Procter & Gamble’s newspaper circular business from $600K to $760K per year while producing Information Resources Incorporated (IRI) sales data.● Generated new business revenue ($30K) by working with research department to provide mass reach and point of decision data to HTWO Beverage.● Handled entire scope of a Checkout 51 mobile coupon program for International Paper, and created back-end analysis on non-traditional retailers, conveying client to book another program worth $20K.
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Account CoordinatorNews America Marketing Jan 2016 - Mar 2017Greater Atlanta AreaAssisted Senior Account Director in the creation of contracts. Handled all items to be delivered to client post signed contract.● Collaborated with research team to construct a tailored presentation on FY17 key timeframes for Southeastern Mills. Actions culminated in contract worth $850K and managing all phases of acquired programs.● Achieved agreed-upon 90% installation rate for a Kroger in-store program, which ensured repeat programs for the next three quarters valued at $80K.
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Customer Development Operations InternNewell Rubbermaid May 2015 - Aug 2015Greater Minneapolis-St. Paul AreaWorked on projects related to Graco and Goody’s brands sold through Target and their specific categories.● Completed innovative retail planogram for Target’s baby gear merchandise, valued at $400M in annual sales, concluding in program release in January of following year.● Evaluated Goody’s ROI based on an annual $150K investment in Target Cartwheel mobile coupon app in concert with key Account Manager, accepting finding of only promoting two or three SKUs for following year. -
Customer Development Operations InternNewell Rubbermaid May 2014 - Aug 2014East Longmeadow, Ma• Sales and marketing management focus within Rubbermaid tool brands: Irwin and Lenox• Major responsibilities included developing sales leads, updating Lenox product lines on distributor websites/catalogs, and traveling with sales reps on customer/prospect calls • Contributing member of team that closed Lenox’s biggest one-time sale ever • Incorporated use of Microsoft MapPoint into Lenox sales processes• Developed multiple new sales leads mining EZ Select database
Will Townsend Skills
Will Townsend Education Details
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Unc Wilmington
Frequently Asked Questions about Will Townsend
What company does Will Townsend work for?
Will Townsend works for Reveal Mobile
What is Will Townsend's role at the current company?
Will Townsend's current role is Customer Success Team Lead at Reveal Mobile.
What is Will Townsend's email address?
Will Townsend's email address is wt****@****ica.com
What is Will Townsend's direct phone number?
Will Townsend's direct phone number is +191947*****
What schools did Will Townsend attend?
Will Townsend attended Unc Wilmington.
What skills is Will Townsend known for?
Will Townsend has skills like Leadership, Public Speaking, Customer Service, Social Media, Microsoft Word, Sales, Advertising, Time Management, Teamwork, Event Planning, Management, Recruiting.
Who are Will Townsend's colleagues?
Will Townsend's colleagues are Mccarty Kennedy, Alex Hunt, Corey Cramer.
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Will Townsend
Strategic Business Manager @ Westside Behavior Therapy & Aviation Program Officer In The U.S. Army ReservesBeaverton, Or1oregonarmyguard.com5 +197134XXXXX
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Will Townsend
Bastrop, Tx4moorinsightsstrategy.com, gmail.com, ergotron.com, peerlessindustries.com3 +151246XXXXX
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Will Townsend
Leveraging Creative & Operational Expertise To Drive Strategic Growth And Foster Client Relationships.Chicago, Il -
Will Townsend
United States3navy.com, pillpack.com, amazon.com
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