Analyzed and summarized key performance metrics, providing actionable insights for decision-making through well-structured reports and dashboards.Responsible for content libraries hosted on multiple platforms containing over 2600 training videos.

Architected and implemented private cloud environments using VMware vSphere and OpenShift, enabling secure and scalable multi-tenant platforms for Security Expert Labs consultants.

Contracted to IBMPHP/MySql, Lotus Notes / Domino application development & support.

Contracted to IBMLotus Notes / Domino application development & support using LotusScript, Java, Javascript, HTML, Formula Language.

Developed many Domino Web enabled applications that improved communication/interaction with our packaging vendors. One example allowed vendors to submit pricing via the Web using a new pricing model that resulted in annual savings of 1.3 million dollars for M&M Mars. Remotely supported many complex workflow applications for internal customers in Europe, Asia Pacific and the Americas.

Contracted to ISI - Data Division of Mars, Inc.Installed, maintained and upgraded approximately 23 servers for North America, which are part of the Mars, Inc. global Notes network. Notes client support and training of version 4.1x for local and remote users. Managed Notes mail routing for North America including the SoftSwitch SNAPI gateway.

Managed staff of three technical professionals including a LAN Analyst, Software Specialist and PC Technician. Installed, maintained and upgraded seven Lotus Notes servers in NY and NJ. Troubleshot problems with replication and mail routing. Responsible for user administration and client installation.Installed, maintained, administered and upgraded nine Novell Netware servers in NY and NJ. Troubleshot server problems and cabling/router problems. Supported phone systems in Morristown (AT&T System 25) and four other locations (Panasonic).