Responsible for all aspects of FOH within the Food and Beverage department . Provide overall support to Food & Beverage Director leading a team of 63 team members and 6 supervisors, representing over $5M in annual F&B revenue.• Assisted Property project manager for $15M renovation with a successful opening of new buffet, steakhouse, event center, spa and pool in early 2013• Directed complete overhaul of regulation initiatives to include internal controls, standard operating procedures & training modules for all F&B outlets.• Increased team member satisfaction in all direct areas of reporting by 14% on average• Assisted with the development and training of Harlow’s guest satisfaction program resulting in 20% improvement in results in first year.• Assisted with the development and training of Harlow’s Leadership Training Program.• Implemented a bench strength program with the department focusing on developing the next generation of leaders, where several team members went on to take entry-level leadership rolls.• Selected Harlow’s Leader Of The Year -2014Harlow’s Casino Resort Spa | Greenville, MSSteak House Manager January 2012 – January 2013Provide overall leadership to a team of 12 at Louie’s Steak House, representing $700,000 in annual revenue.• Exceeded all aspects of budgeted goals including labor, EBITDA, and food cost.• Highest guest satisfaction scores within the casino.• Assisted Property Chef in all aspect of plating guides, recipe cards, & Back Of The House training modules.• Food cost of 43% and Liquor cost of 23%.• Was chosen as leader of the quarter for the property.

Provide overall leadership to a team of 35 at the Steak House/Saloon.• Increase of business by 25% 6 months after taking on position.• Lowered theft by employees by doing background checks on new hires; sales and inventory tracking systems; keeping alcohol secured; restricted access to cash drawers; trash and back door controls; and register “sales to tip audits”.• Partnered up with promoters to start theme nights.• Lowered liquor cost by 15%.• Voted “Best Night Club In The Bay”