People these days demand ‘world class’ customer service. We want buying and selling property to be an enjoyable exciting experience rather than one of the most stressful events of your life. Here at One Estates, we aim to be the best. We strive to succeed in every area of our business, continually developing new and fresh ways to achieve our clients goals. We are learning all the time, We regularly review our structure, systems and processes asking ourselves; How can we improve our service and performance to our Clients? Unlike traditional estate agents, our Sales Associates are not salaried staff with flash suits and company cars. All our Associates are independent professionals who have an expert knowledge of their market and territory. The specialist area may be a particular geographical location or type of property. It is important to point out that our Sales Associates only benefit financially from the effort they put in and success they achieve. And the only way to do that is to ensure that the match between a property and prospective purchaser is a qualified one. From the initial introduction right through to a successful completion of a sale, your personal Associate will guide you through and maintain contact throughout the whole process, EXCEPTIONAL LOCAL KNOWLEDGE and true One EstatesIt is very important that we understand your own personal goals in order to help you achieve them. There is a lot of choice of agents right across East Anglia with large corporate supermarket style agents with promising that your property will be seen by thousands on their website..... your property will also be one of thousands on their website, to ‘CUT-PRICE’ bargain basement agents. Here at ONE ESTATES East Anglia we believe that good old fashioned customer service with brand new up-to-date technology mixed in, to create an Estate Agent that cares about their clients. With us, you are not a number.... its personal!