Tracey Palmieri, Sphr Bcc Email & Phone Number

Pittsburgh, Pa

700 Arch Street Pittsburgh, Pa 15212

Founder and President of Comprehensive Human Capital Solution (CHCS) whose mission is to enable business owners and leaders to improve performance and results. Provided consulting services including, leadership, management and staff development through lunch and learn series, workshops, and off-site retreats. Specific topics included: communication, conflict resolution, work-life balance, team building and cohesion, manager as coach, motivation, giving and receiving feedback, retention, managing change, attitudes for service, and the application of behavior assessment tools.Performed employee engagement, customer satisfaction, operations, and services assessments. Designed, administered surveys and obtained qualitative perspectives from interviewing a representative sample of survey participants. Developed and presented the final report addressing findings, analysis and actionable recommendations. Provided executive coaching at all levels of the organization from CEO to high potential leaders.Consulted on human resource systems including assessment, creation and update of current policies and practices based on current industry standards and regulatory compliance requirements. Covered HR fundamentals of performance management, employee development programs with defined competency requirements and career paths. employee handbook, talent acquisition, and organizational structure and position roles/responsibilities.Key clients include:• Mascaro Construction Company – since 2007• The National Aviary – since 2010• Performance Review Institute – since 2011• Community Action Southwest – since 2012• Carnegie Mellon University – Information Networking Institute – since 2015• Duquesne University – Gumberg Library – since 2016• Shady Side Academy – since 2016• Club 4 Life (2007 – 2009)• Serenity Dental (2008 – 2012)• Clover Mountain Foods (2009 – 2015)• Rampart Hydro Services (2013 - 2014) • Grossman Yanak & Ford (2013 - 2015)

Research Triangle Park, Nc

Served in progressively more challenging programming and consulting roles in Network and Systems Division • Product Assurance • Systems Assurance • Information Development • Architecture