Traci Patterson

Traci Patterson Email and Phone Number

Sr. Director, Product Payments at Zelis @ Zelis
bedminster, new jersey, united states
Traci Patterson's Location
St Louis, Missouri, United States, United States
Traci Patterson's Contact Details

Traci Patterson work email

Traci Patterson personal email

About Traci Patterson

Proud to be a female leader in a Healthcare, Information Technology Industry, changing the way our members use and view healthcare Traci Patterson is the Senior Director of Strategic Programs for Payments Optimization, where she leads new technology and platform integration. Most recently, she led the provider enrollment and communication strategy to support the PaySpan acquisition. Traci brings more than 13 years of both technical and customer facing experience, and is passionate about cross-functional team alignment and driving transformative improvements that support the payer and provider experience.

Traci Patterson's Current Company Details
Zelis

Zelis

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Sr. Director, Product Payments at Zelis
bedminster, new jersey, united states
Website:
zelis.com
Employees:
572
Traci Patterson Work Experience Details
  • Zelis
    Sr. Director, Product Payments
    Zelis Oct 2023 - Present
  • Zelis
    Director, Product Strategic Programs
    Zelis Jan 2022 - Oct 2023
    Creve Coeur, Missouri, United States
    • Lead platform integration strategies for merger and acquisitions • Support client conversion and enrollment - identify gaps, propose solutions, define provider enrollment and communication strategy • Lead Partnership integrations including Stripe Payments, Sikka Straight Through Processing, and Athena • Partners with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization.• Collaborates with partners, customers… Show more • Lead platform integration strategies for merger and acquisitions • Support client conversion and enrollment - identify gaps, propose solutions, define provider enrollment and communication strategy • Lead Partnership integrations including Stripe Payments, Sikka Straight Through Processing, and Athena • Partners with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization.• Collaborates with partners, customers (internal and external) for R&D to own and execute on the roadmap, driving products and features from concept to launch• Defines and executes go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful.• Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate results• Contribute to annual revenue and EBITDA• Improve processes and procedures, including supporting in training and documentation • Seek expansion opportunities, like new customers, markets and industry developments • Support roadmap planning efforts, including resource allocation and financial impact analysis • Manage direct reports, support Senior and Executive Leadership Team and mentor across the organization • Support Sales Teams to add to profitability • Consistently review the organizations goals to ensure objectives are aligned Show less
  • Zelis
    Senior Product Manager, Strategic Programs
    Zelis Sep 2021 - Jan 2022
    Creve Coeur, Missouri, United States
  • Zelis
    Product Manager, Strategic Programs
    Zelis Jan 2020 - Sep 2021
    Creve Coeur, Missouri, United States
    • Partners with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization.• Responsible for contributing to innovative concepts and end-to-end launch of products.• Collaborates with partners, customers (internal and external) for R&D to own and execute on the roadmap, driving products and features from concept to launch • Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of… Show more • Partners with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization.• Responsible for contributing to innovative concepts and end-to-end launch of products.• Collaborates with partners, customers (internal and external) for R&D to own and execute on the roadmap, driving products and features from concept to launch • Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders.• Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.• Works with cross-functional teams and various stakeholders to ensure all deliverables are identified and executed on to complete the task at hand • Works with across departments to define the user experience and provide support in all areas• Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.• Defines and executes go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful.• Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate results Show less
  • Zelis
    Lead Project Analyst
    Zelis Mar 2018 - Jan 2020
    Creve Coeur, Mo
    • Ensure business and technical requirements, including UI/UX designs are sound to deliver, an accurate and on-time product to propel the company forward• Incorporate additional features in projects to enhance original request, acting as Stakeholder where needed• Demonstrate strong organizational and analytical skills, attention to detail• Drive retrospective follow-ups, risk assessments, and sprint health and planning meetings• Educate and document new products and features
  • Zelis
    Lead Account Manager - Large Market / Conduent Accounts
    Zelis Oct 2015 - Mar 2018
    Creve Coeur, Mo
    • Maintain a high level of customer service and satisfaction with Large Market Clients and Conduent partner • Communicate effectively and in a timely manner to resolve issues and provide assistance• Work proactively, independently, and manage competing priorities in a deadline-driven environment
  • Zelis
    Lead Account Manager
    Zelis Jun 2015 - Oct 2015
    Clayton, Mo
    • Assist Clients in all aspects of their business with RedCard while educating them on new products and features • Work as the Client Advocate and SME to all RedCard Departments• Maintain a high level of customer service and satisfaction on all accounts, providing assistance as needed
  • Zelis
    Implementation Specialist
    Zelis Mar 2014 - Oct 2015
    Clayton, Mo
    • Meet go live deadlines and effectively implement clients, documenting pertinent information for Account Management • Apply technology and RedCard product knowledge to address client needs and critically think through additional go live items as needed • Keep Director and any relevant Stakeholders informed of any go live requirements and communicate with Analyst and Account Manager as needed
  • Ansira
    Senior Account Coordinator - Client Partnership For Anheuser-Busch
    Ansira Nov 2013 - Feb 2014
    St. Louis, Mo
    • Design, analyze, and input data into ABMarketing.com• Perform website testing for usability and functionality• Serve as a Client liaison to the IT and Creative Department• Tasked with updating all Anheuser-Busch’s website / CRM that all supply stores would then use to display the products in the floor. • Create proposals, site flowcharts, layouts, cost estimates and timelines
  • Ansira
    Account Coordinator & Field Representative - Client Partnership For Lincoln
    Ansira Sep 2011 - Oct 2013
    • Marketing research and analysis reporting• Utilization of CRM tools to audit Lincoln dealerships from a marketing perspective based in the brands requirements. If the dealer was compliant, allowed their sales incentives for Lincoln. • Assist customers and clients with navigation of multiple websites• Perform client facing external dealer review audits• Integrate brand awareness to increase sales• Supervise field team for cost efficiency and deadlines
  • U.S. Cellular
    Event Coordinator - Experiential Marketing
    U.S. Cellular Dec 2008 - Aug 2011
    Greater St. Louis Area
    • Increased company and brand awareness in new market areas • Presented new business proposals to local businesses • Sales of new product line up and services to consumers

Traci Patterson Skills

Marketing Strategy Marketing Social Media Marketing Integrated Marketing Marketing Communications Email Marketing Digital Marketing Account Management Social Media Marketing Research Relationship Marketing Mobile Marketing Advertising Customer Retention Direct Marketing Facebook Leadership Sales

Traci Patterson Education Details

Frequently Asked Questions about Traci Patterson

What company does Traci Patterson work for?

Traci Patterson works for Zelis

What is Traci Patterson's role at the current company?

Traci Patterson's current role is Sr. Director, Product Payments at Zelis.

What is Traci Patterson's email address?

Traci Patterson's email address is tp****@****ard.com

What schools did Traci Patterson attend?

Traci Patterson attended Illinois State University, Lindenwood University.

What are some of Traci Patterson's interests?

Traci Patterson has interest in Outdoor Activities, Writing, Physical Fitness, Reading.

What skills is Traci Patterson known for?

Traci Patterson has skills like Marketing Strategy, Marketing, Social Media Marketing, Integrated Marketing, Marketing Communications, Email Marketing, Digital Marketing, Account Management, Social Media, Marketing Research, Relationship Marketing, Mobile Marketing.

Who are Traci Patterson's colleagues?

Traci Patterson's colleagues are Quesha Atkism, Isis Gaugler, Taylor Minosh, Jenn Hower, Christy Cosby, Saritha Devi Guntipally, Christine Scott.

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