Tracy Gilbert Email & Phone Number

• Planned marketing and branding objectives, while preparing marketing strategies alongside owners and staff• Helped design print ads, publications, and other advertisements used throughout five clinics• Built relationships with prospective business partners, and engaged with other organizations within thecommunity• Manage gorilla marketing efforts and activities for the different clinics, along with creating andimplementing marketing based programs throughout the clinics• Engage potential customers on social media such as Facebook, Instagram, and Twitter, also continuously analyzing customer data to identify the success of the marketing efforts• Research market trends and suggest change to marketing strategies based on analysis and feedback• Scheduled on average 6 events/promotions for each of the five clinics monthly• Hosted and attended over 150 events during my time with The Joint Chiropractic

•Analyzed thousands of patient and clinic demographics for five clinics to tailor advertising strategies and develop reports for senior managers• Utilized an online database to keep track of patient information, treatment plans, and accounts receivable• Tasked by management to develop and implement new systems to more efficiently track daily businessactivities and company reminders• Assisted management in developing and executing promotions to increase patient traffic and revenue• Greeted patients and directed them for treatment

• Lead for the Expanded Kitchen Department. Responsible for the ordering stock/supplies, auditing stock, checking invoice statements, pulling bills, accessing the daily department planner, maintaining a period planner log, inventory of various general merchandise, and process inventory shortages. Additionally, qualified in the following departments, Customer Service, Cashier, Drug General Merchandising, Grocery, and Floral.• Member of the Inclusion Council. Responsible for, setting up monthly employee engagement activities, author of the period newsletter, developer of two monthly required power point presentations. Also host a monthly day of listening with employees to handle any sensitive or conf idential issues that may arise. Then have a follow up meeting with the Unit Manager, and Co-managers.• Interacts with third party vendors such as Watchus, and Acosta, answer daily correspondences directly from district staff, and run errands for merchandise deliveries /pickups within the district.• Efficient and detail oriented, the Expanded Kitchen Department has been ranked number one in sales out of 284 stores, year to date for the Southeast division for 2014.• Proficient in the use of computers, various office equipment, and software such as Microsoft Office programs, and E-scheduling (writing schedules).• Trained and mentored over twenty-five new hire employees in all aspects of their job responsibilities within their respective departments.• Hand-picked to go to Griffin, Georgia to close down a Kroger store and reopen a new larger store. Go to person, continuously called in to perform various duties when coworkers call out.

Master Of Business Administration - Mba, Human Resources Management And Services

Bachelor Of Business Administration - Bba, Human Resources Management/Personnel Administration, General, 3.8

Associate'S Degree, Business Administration And Management, General, 3.6