Tracy Kim Email & Phone Number

Fullerton, Ca, Us

Fullerton, California, United States

● Report to Epic’s People and Culture Director and Cru’s National Intern Coordinator● Organized recruiting events, met with prospective interns, and helped develop intern programs● Utilized Slack to surface program updates, set up monthly 1:1 meetings and discussion prompts to increase intern engagement and align with organizational mission● Managed all administrative tasks for onboarding, new-hire orientations and exit interviews, including data entry in HRIS● Served as key representative on an ethnic employee resource group to communicate with central operations teams, consult on cultural pain points, and implement engagement ideas

● Mentored larger student communities (80+ students) across various university campuses● Directed eight chapters of an ethnic-specific Cru campus organization by advising core student leadership, training student leaders and facilitating gatherings for 100-150 college students● Organized outreach events to nearly 2x student communities on 8 different campuses, with 50% higher attendance at annual events and 30% higher engagement in summer overseas projects● Regularly developed relationships and authored monthly email newsletters to hundreds of current and potential donors via mailchimp to increase donor count by 15% YoY for 10 years

● Established individual training goals with staff and ensured achievement of milestones through weekly check-ins● Organized training summits, booked travel, accommodations, and coordinated seminar schedules● Responsible for all admin-related tasks around multiple lecture and speaker series for new trainees

● Responsible for training staff members to raise sufficient monthly financial support by building strong partnerships with donors.● Developed a process to track lead progress, effort, and follow-up cadence to improve call-back and donor success by 50%, reducing the time to hit support goals from 6 - 12 months to 3 - 6 months● Adapted Cru’s partner development strategy to meet the specific needs of the Asian American community, with heightened focus on each staff’s individual tendencies and plans

● Helped track monthly expenses and financial support for 50 staff accounts● Managed vendor relationships, reviewed all transactions, and resolved any billing issues / inbounds● Responsible for generating $10,000 in revenue at our annual winter conference