Epic Business Analyst – SeniorBusiness Analysiso Identify, define, and document processes in need of improvement or implementation o Conduct interviews to gather business requirements o Perform gap analysis o Manage requirement conflictso Receive validation and signoff from stakeholderso Serve as business process and workflow subject matter expert for internal and affiliate hospital departmentso Mentor project team members to promote teamwork and improve impacto Developed the requirements gathering documentation and class for all analyst staffo Lunch-n-learns on many applicationso Compile monthly progress reports for service level agreements and customer satisfaction for senior managementProject Managemento Lead and manage small projects lasting from several months to over one yearo Organize, plan, estimate, and schedule assigned projects and taskso Balance resource requirements, determine project staffing needs o Monitor key milestones and project timelineo Provide accurate and timely updates and project status to customer, project manager, department manager, and other stakeholderso Develop and manage customer relationships and across business work groupso Facilitate the gathering of requirements and ensure customer expectations are managedo Schedule and support go live eventsInstructional Designer/Trainero Create and maintain written training materials for Health Information courseso Determine training methodologies appropriate for audienceso Provide classroom instruction on the Epic applicationo Work with the appropriate support teams to ensure training materials are coordinated with application build and workflow changeso Maintain in-depth knowledge of the clinical and business processes as they relate to EPICo Assist in the development and maintenance of the EPIC training environment