Tracy Benson Email & Phone Number

Creating strong and compelling content is a passion of mine that sets the stage for a successful customer experience. I like to use transparency and storytelling to provide a voice and tone for a clear understanding of a company and its products, which goes a long way to cement the relationship with customers.I'm a Content Strategist who has worked on website, mobile and CMS designs. In addition, with my skills I can:* Leverage my user experience skills to support the design development* Evangelize and socialize the project, and its standards and guidelines* Edit and proofread content to ensure it follows standard and company guidelines* Manage and organize workloads to meet deadlines* Review and prioritize requests, working with content stakeholders to ensure the content fits into the site IA and page design* Document content designs* Build, publish, and edit web pages in a content management system* Review team members' work, coach, train and lead * Create of corporate style guide, terminology lists and pattern designs* Drive content voice and improvements through research and metricsSpecialties: Areas of expertise include:* Content strategies & development* Process & system improvements* Technical writing &editing* Information & educational resource design* Documentation management* Project lifecycle management* Produce launch* Team building & leadership* Website design & delivery* Agile environments* Product research & audience analysis

Listed skills include User Experience, Content Strategy, Content Management, E Commerce, and 46 others.

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  Senior Manager - User Experience Content Design

  Sam'S Club

  Campbell, Ca, Us