Tracy Geller Email & Phone Number

New York, NY, US

• Review all transactions through Stripe and PayPal including international and SEPA payments
• Research and resolve customer chargebacks and disputes
• Compile and report on payment processing, chargeback trends, and acceptance metrics to inform business decisions
• Working alongside the Security team to proactively identify and address fraud risks
• Review all potential cost savings with processing credit cards and other costs to the company.

Alpharetta, GA, US

• Continuing to work with our IT team to build our monitoring system (MXConnect)
• Train all employees and executive partners on how to complete Risk daily through MXConnect
• Interacts with all department managers on a regular basis
• Take any escalation calls as needed

Alpharetta, GA, US

• Help control the company’s risk exposure
• Work with our merchant's to protect themselves from credit card fraud.
• Monitor our merchant accounts to make sure everything is being processed correctly.
• Identify and analyze potential fraud credit card transactions.
• Utilize LexisNexis and KYC functions to validate our merchant.
• Help build a new system with our IT team to monitor transactions using different strategies

Alpharetta, GA, US

• Uses accounting tasks to reconcile balance sheets, prepare journal entries and account analysis to determine end of month account balances.
• Research any unfinished items, such as ACH rejects, funding rejects and chargebacks to determine the issue and delegate the solution
• Prioritizes major projects will in order to finish them all in a timely manner

-Customer service including verbal and written communication regarding products offered-Responsible for daily operations, managed inventory, ordering and advertising -Managed money, prepared payroll, served as a liaison to account

Burbank, CA, US

Walt Disney College Internship Program -Provided exceptional guest service - Maintained merchandise presentation and stocking -Processed all transactions in a fast paced environment

-Managed sales, helped guests find the right product and/or size -Processed returns and exchanges -Took in deliveries and stocked the products

Bachelor’S Degree, Finance

Seminar, Marketing And Sales