Product Owner of SMART (Self Managed Analytics Reporting Tool) responsible for managing worldwide internal customer relationships.· Expertise in understanding how Insights Products demonstrate value to merchants and enable great conversations· Synthesize learning and input from stakeholders and customers to drive SMART forward through new Insights products, features and functions· Be the Voice of the Customer in maintaining and creating an intuitive, seamless user experience on the SMART platform· Serve as an Accountable Owner of the SMART global product mission, vision and strategy· Working closely with Technology partners to shape the design and ensure high-quality, on-time delivery

Phone based portfolio manager building relationships, driving acceptance and increased volume with mid-size merchants nationwide. Accountable for growth and retention of 275 merchants with over $450MM in volume.

Portfolio manager responsible for profitable growth and retention of 250 clients in the top 3% of OPEN business accounts via phone and in-market contacts.

Led and developed a team of ten Acquisition Executives to drive sales in the Corporate Card Middle Market segment. Coached employees to successfully drive results through consultative selling, building client relationships, and prescriptive client follow up.

Generated revenue growth by selling the Corporate Payment Program to mid-sized prospects in a highly competitive national market via telephone.