Greetings! I am an accomplished professional with over 6 years of experience in the dynamic banking and ed-tech industries. I am excited to connect with like-minded individuals on LinkedIn to expand my network and explore new opportunities.Throughout my career, I have demonstrated a strong commitment to teamwork, professionalism, and delivering exceptional results in fast-paced environments. I take pride in my ability to collaborate with colleagues and provide innovative solutions to complex challenges.Currently, I am serving as an assistant manager - service counsellor at BYJU'S, where I provide academic, personal, and career advice to students. My expertise in utilizing Salesforce to track customer relations and retention has been invaluable in ensuring a seamless and positive experience for our clients.Previously, I worked as an assistant manager - operations at Utkarsh Small Finance Bank, where I prepared MIS reports, coordinated with regional branches, and ensured operational excellence. I have also worked at ESAF Small Finance Bank and Axis Bank Ltd., where I gained expertise in customer service, cross-selling, and banking operations.My educational background includes a Master of Business Administration in Finance and Marketing from Rani Durgavati University and a Bachelor of Commerce in Economics. Additionally, I possess strong proficiency in MS Office Suite, Google Workspace applications, Salesforce, Tooljet, and Tableau.As a hard-working individual with strong leadership skills, I am confident in my ability to effectively motivate and lead a team. I am a quick learner, adapt well to change, and can work under pressure while maintaining a high level of integrity.I look forward to connecting with professionals in my field and leveraging my expertise to contribute to the growth and success of a new organization.