Travis Cantrell Email & Phone Number

I start at Digital River on September 27th! I can't wait!

Planned, designed and acted upon multi-faceted project plans for Fortune 500 customer implementationsManaged entire technical implementation process coordinating resources with clientsManaged multiple department resources including, Infrastructure, Operations, Networking and Database Administrators to complete projectsCompleted projects on time, or before their due dateResponsible for the successful implementation of new products designed for Fortune 500 companies including desktop recording solutions, screen capture solutions and multiple integrations of audio recording solutionsAdapted and presented proposed architecture integration to several decision makers at Fortune 500 companies. Presented architectures include: Cisco ICM and Avaya VoIP, Cisco ICM and Avaya Station Tap, Avaya VoIP and Avaya AES, Aspect and Genesys CTI, Castel Dialer, Noble Dialer, Cisco VoIP and ICMTrained and mentored new Implementation ManagersDesigned, implemented and continually improved the documented procedures for the Implementation Manager positionDesigned and maintained Technical Design documentation for each clientConsulted on all Avaya proposed architecturesAdministered upgraded and maintained Avaya LabIntegrated AES into the Avaya Lab

Designed, installed and administered Avaya PBX and Intuity voicemail systems.Designed, installed and administered Avaya Voice Over IP systems.Installed and administered Avaya Speech Access and Modular Messaging Unified Communication Systems.Installed and administered Locus Dialog voice activated system.Installed and administered Network QOS resources.Project Manager for several upgrade projects and facility moves.Responsible for the negotiation, design, installation and network pricing for remote offices, including virtual offices.Installed and maintained Proteus call accounting system.Installed and maintained AdTran M13 for DS3 connection.Sole Technical Support for over 390 people in Telecommunications, and assisted with Support on the data side.Administered users in Microsoft Server's Active Directory.Installed, administered and maintained Avaya IP Softphone for end users, including integrating Softphone with LCS.

Installed and administered Cisco routers, switches, VPN concentrators, wireless LANs and telecommunication systems.Installed and administered Mitel SX-200, SX-2000, and 3300 ICP Voice Over IP systems.Installed and administered Lucent Partner, Legend, and Magix telecommunication systems.Installed and administered Lucent routers, switches, and INA systems.

Netware 5.1 InstructorInstructed students in the administration and installation of Netware 5.1.

Managed 3 person staff (both network and voice resources).Installed and administered NT 4.0 network for 200 users.Installed and administered Lucent Definity G3R V8 telecommunication system.Installed and administered AnswerSoft Telephony server.Installed and administered Davox Predictive Dialer. Installed and administered Intuity voicemail system.

Installed and Maintained Microsoft NT 4.0 network.Managed 3 person staff, 2 local and 1 remote.Maintained 11 sites, 9 in WI and 2 in IL.Installed Cisco 2600 routers and 2924 switches.Administered Goldmine database.

Installed and Maintained Lucent Definity G3V3Upgraded the G3V3 to V4Managed local vendors for cabling, local and long distance service.Installed and Maintained Lucent Call Accounting System.

Business Adminsitration, Business Management

Activities and Societies: Burnsville Athletic Club Baseball coach and Area Director, BAC Football coach

Education record

Ba, Business Administration