As a part of the Experience Design & Change Adoption team, I put users at the center of digital technology efforts by designing solutions that people needed and wanted and ensured successful adoption to increase value realization.Accomplishments:• Created intranet maintenance and ownership solution for twelve teams, gathering requirements, designing, and automating the process• Drove growth efforts for an internal CoP by gathering and analyzing two years of historical membership data with Excel, Power Query, and PowerBI• Collaborated with six team leads to migrate data encompassing 1688 pages and files, ensuring data accuracy & access• Presented findings at department-wide forums, improving presentation, verbal, and visual communication skills

Accomplishments:• Improved outbound communications process utilizing Salesforce functionality, reducing time spent per email by 40%• Crafted custom branding and marketing materials using Adobe Illustrator, Photoshop, and Canva• Executed outbound communications to generate leads, onboard new partners, and provide customer support

Accomplishments:•Drove efficiency by expediting purchase orders at a company with 10,000 paint products from leading manufacturers•Maintained ERP Database with relevant data concerning 5 distribution centers around the country•Innovated expediting process using Power Automate to communicate faster with 144 individual manufacturers