Travis Smith Email & Phone Number

Execute Trade marketing campaigns to grow Fundraising and Photographer programs. Support Wedding Trade programs as a secondary initiative. Support the planning, organization, and execution of Trade shows and events. Work with Finance to handle all donation and commission payments. Onboard new program members and act as primary contact for Customer Service and Concierge teams supporting Trade programs.

Remote

Monitor agent casework, answer agent questions, uphold company policy, assist with schedule adjustments, assign customer cases to agents, and monitor SLA tracking.

Remote

Assist customers in line with company policy. Work cases in Salesforce and process refunds/charges as necessary. Handle large amounts of emails and customer interactions in a timely manner. Handle confidential information in an appropriate manner. Create promotional codes, assist with training new team members, and assist with ad hoc projects.

Los Angeles, California, United States

Plan, budget and organize events of all sizes. Weddings, parties, wine tastings and festivals. Coordinate with vendors, negotiate contracts, hire event staff and handle load in/load out. Most recently I assisted in planning/managing Crush Valentine's Wine Festival with Etchings Events, Fever and Secret LA. A wine tasting event that had 2,000 guests, 15 wine vendors and 15 product/service vendors. The plan was to do 3-5 of those tasting events a year, second was scheduled for July but postponed… Show more Plan, budget and organize events of all sizes. Weddings, parties, wine tastings and festivals. Coordinate with vendors, negotiate contracts, hire event staff and handle load in/load out. Most recently I assisted in planning/managing Crush Valentine's Wine Festival with Etchings Events, Fever and Secret LA. A wine tasting event that had 2,000 guests, 15 wine vendors and 15 product/service vendors. The plan was to do 3-5 of those tasting events a year, second was scheduled for July but postponed due to Covid. Previous events examples include a 200 person wedding, a 150 person ASL wedding, financial/tech conference hosting 2,000 guests and a 20 person intimate dinner party. Show less

Greater Los Angeles Area

Act as day of coordinator to ensure event details are met. Organize staff jobs and manage event from start to finish. Act as a liaison between staff and clients. Handles staff sign ins, breaks and sign outs

Los Angeles, Ca

Plan and coordinate various events of all different sizes. Act as day of coordinator to ensure event details are met. Organize staff jobs and manage event from start to finish. Act as a liaison between staff and clients. Handles staff sign ins, breaks and sign outs. Prepare and serve drinks in a variety of bar set ups. Serve clients from high ends events to casual dinners.

Greater Los Angeles Area

Assist lead product developer in creating new products from start to finish. Source graphics, submit projects for licensor approval, coordinate design specifications between designers and factories. 3D print and prep Pre-Production samples of new products. Establish and maintain relationships with licensor contacts. Assist in product shipments. Provide administrative support to Senior team, track product submissions and handle general office duties.

Cotati, Ca

Act as event coordinator for weddings, fundraisers, company parties and holiday parties. Coordinate with vendors to ensure client's event is executed per their wishes. Manage and work with the chefs and catering staff to provide fast and efficient service.Previous- Lead bartender

Santa Rosa, Ca

Manage online presence by updating website, affiliates site and postings for open apartments. Create marketing material and outreach.

Cotati, Ca

Keep up to date on new teas while informing staff and customers of the varieties. Organize and run Tea Groups for private groups. Assist team in retail duties including: cash handling, customer service, bean service, drink prep and drink making.

Organized and ran all aspects of flash sales including set up, invoicing and distribution of products. Created and maintained business relationships with online retailers and worked toward brand exposure. Sold overstock products to wholesale businesses while handling order fulfillment and shipment. Created press releases and publicity features for social media, email and print. Programs used include Microsoft excel, Microsoft word, Constant Contact, Google Adwords, Google Analytics and… Show more Organized and ran all aspects of flash sales including set up, invoicing and distribution of products. Created and maintained business relationships with online retailers and worked toward brand exposure. Sold overstock products to wholesale businesses while handling order fulfillment and shipment. Created press releases and publicity features for social media, email and print. Programs used include Microsoft excel, Microsoft word, Constant Contact, Google Adwords, Google Analytics and Photoshop. Show less

Rohnert Park, Ca

Served customers in a high volume, fast paced environment. Enforced company’s alcohol policies and procedures. Maintained a clean, professional work space. Executed closing routine by counting out registers and stocking inventory.

Managed numerous cases within the District Office. Worked directly with a variety of individuals and addressed their local government issues. Resolved disputes concerning employment and veteran benefits among residents. Drafted closing letters of completed cases for Assemblymember Alyson Huber. Acted as a liaison between the individual and governmental institutions.

Davis, Ca

Maintained a clean and organized working environment. Executed high quality customer service. Handled monetary transactions and upheld closing standards.

Elected position within a student organization. Organized and facilitated weekly meetings. Recorded the minutes and events of each meeting. Voted on monetary distribution for state wide campaigns. Researched possible new campaigns for the organization. Managed a campaign to increase awareness on changing healthcare laws within the student body and provided assistance to new recruits.

Bachelor'S Degree, Communication, General

Associate'S Degree, General Studies