Trevor Dewitt Email & Phone Number

United States

· Analyze customers’ business requirements and objectives to develop business processes that will meet their needs.· Configure software applications to best meet the customer’s business needs.· Develop and deliver project deliverables such as process outlines, gap analysis and functional design documents throughout the project.· Continuously study our product offerings, and provide subject matter expertise in the setup and execution of the JWorks CMS and related software.· Deliver onsite and remote training sessions.· Facilitate software testing sessions· Provide implementation and post-implementation support as needed.· Consult with customers and determine new ways for them to improve their operations through new service or product offerings.· Provide feedback to our product management and marketing teams for improved customer communications and product enhancements.· Assist in developing new training curricula for new products and enhanced functionality as needed· Travel to customer sites across the country to help improve their operations through the use of our products and services.

Indiana, United States

• Develop instructional training videos that demonstrate the e-filing process• Conduct onsite and remote training classes for clerk and court employees• Provide remote and onsite support to plan, configure, and implement a new case management system in counties, cities, and towns across Indiana.• Perform onsite and remote business process reviews of court and clerk functions• Provide onsite and remote support during the go-live phase• Specialize in the configuration and training of the e-filing process• Resolve issues submitted via the help desk ticketing system

Jeffersonville, Indiana

• Processed filings into the case management system• Coordinated the training and implementation of e-filing for the county• Lead the deployment of scanning of case files in both the clerk and court offices• Implemented a county wide conversion from certified mail to Confirmed Delivery• Developed an online presence for the Voter Registration office at www.clarkcountyvoters.com • Oversaw the deployment of Central Count in the November 2015 Election• Responsible for the day to day operations of Voter Registration and Election Day activities

Indiana, United States

- Team was recognized for center performance on the cover of the company's monthly publication.- Organized the center into one of the best looking centers in the district. The center was selected as the site for the winning revenue behavior video.

Bachelor Of Science (Bs), Organizational Leadership And Supervision

Bachelor's degree in Purdue's Organizational Leadership and Supervision program.

Associate Of Science (As), Computer Graphics Technology

Developed the skills to turn ideas into reality through the creative design process. I have experience with Adobe Photoshop, Adobe.