● Facilitate end-to-end process from strategic planning to creative KO, internal reviews, stakeholder alignment, to final delivery of all projects● Facilitate internal and cross-functional checkpoints (in-person/Teamwork/email, etc.) for projects to ensure inputs and outputs are on schedule● Lead the coordination of deliverables and timelines for University clients and facilitate communications with cross-functional internal teams to deliver brand creative ranging from search, social, email.● Engage and drive PMO calendaring, planning, budgeting, briefing, and operations for the company, inclusive of education program product launches and digital activations; utilize Teamwork Project Management tool for scheduling and coordination.● Work cross-functionally with project teams to ensure client brand identity, tone of voice and brand positioning is adhered to across assigned audience segment(s) and oversee creation of all brand assets with a keen lens on geotargeted needs and educational/category insights● Team player willing pitch in and contribute with projects related to marketing research, sizing ads, sourcing images, drafting copy.

● Strategic marketing role driving the high profile 2024 Spectrum Awards event; managed ticket sales through Eventbrite; utilize workflow management software ClickUp to manage project; guiding venue selection and event logistics, catering negotiations, creating press releases and social messaging.● Produce weekly reporting and presentations, utilizing Microsoft Excel and PowerPoint in reporting and presentation; with SharePoint, Google Sheets and Docs for additional team collaboration.● Utilize AI-powered tools ChatGPT, Midjourney and Photoshop Generative Fill to help speed up the copywriting, design and editing processes of developing content in support of marketing strategies.● I built event landing pages in Wordpress and built registrations for ticket sales in Eventbrite to support member activations for upcoming events in alignment with brand guidelines.● Utilized SEMRush to perform a site audit, identifying 171 pages missing meta descriptions and 118 pages without H1 Headings; interpret data & provide insights to the chapter on top 160 keywords.● I designed social graphics using Photoshop and Midjourney AI for LinkedIn, Instagram, and Facebook across 5 events.

● Managing projects and driving brand strategy, I built the 2024 brand management plan; liaising with PMI Phoenix’s media, digital, creative & program teams to inform key marketing campaigns and planning analysis incorporating key learnings for future programs (eCommerce and 2024 Summit).● Developed training workshop for marketing team on strategic tools - SWOT, 5 Forces, PESTEL, VRIO to build the PMI Phoenix brand story, grow awareness and understanding of Chapter brand positioning.● I managed public relations for the AZ PM Summit 2023, copywriting and formatting the main press release, submitting it for publication, getting the event picked up and published by 3 news wires and 5 regional news network sites. ● I managed the end-to-end signage process for the AZ PM Summit to produce 27 signs, flags, posters, stacked sign boxes and backdrops at $3,203.18; ensured event branding was memorable with partner branding appropriately represented: Includes ideation, budgeting, vendor management, digital asset collection, graphics design with Adobe Creative Suite, printing and sign placement.● Completed vendor pricing and analysis for purchasing 100 t-shirts and 400 swag bags for Summit event.● Wrote outbound email for Summit event, sent out to hundreds of project managers across the state.● Crafted member emails to reach, inform consideration and convert 4,884 subscribers on the chapter mailing list.● Created layout and design of 25 page Project Management digital toolkit, utilized Midjourney AI and Photoshop Generative Fill to create artwork and images, worked with writers and subject matter experts to develop content; I provided additional proofreading and writing to help polish; published work was presented and shared with nearly 400 project managers at the AZ PM Summit.● Wrote and created graphics design for 100+ posts on LinkedIn, Facebook, and Instagram, ensuring social media is consistent with marketing objectives, key messaging, and sponsor & brand standards.

● Scheduled, communicated and coordinated key design and design support for 226 creative assets that we completed our updates for, leveraging Asana and Wrike to balance multiple priorities and track project progress. ● Led business initiatives for rebranding, communicated technical aspects effectively to the creative team, and implemented these in a variety of formats including PowerPoint, Print, PDF, Word documents, and digital assets.● Contributed strategic support and recommendations in project management reporting; building dashboards and providing weekly burndown charts; reporting out in creative team meetings to leadership.● Provided direct graphic design support on nearly 100 assets using Adobe Creative Suite and Microsoft Suite.

● Managed 84 projects, communicated progress in weekly brand management project meetings for resolving issues, handling priorities, and collaborating to coordinate marketing projects.● Planned, built and managed projects to write and update content on the ASU Brand Guide website; utilizing organization skills in project management for scheduling team assignments against deadlines.● Used storytelling in drafting and editing compelling written communications to promote training and community events, presenting the obstacles that need overcome and how the learner can be the hero in their own world by taking and applying this training.● Communications developed include the monthly community email newsletters, Trademark & Licensing training video series, monthly Onboarding to Brand virtual training, ASU Event digital platform training, and in-person Community Brainstorm event.● Provided my perspective and feedback at brand management strategy meetings to craft policy around brand architectures, review and analyze industry trends, and optimize brand process management.● Built out registration process in the event management system for university professional development event featuring 50+ training sessions and 500 attendees; reviewing and proofing training copy with SMEs.● Collaborate with social media, email marketing, SEO and Web Services teams to develop ASU communities of interest, managing communications calendar and scheduling online meetings, facilitating and providing a speaking platform to align on messaging and storytelling, problem solving and strategic thinking.● Used Salesforce CRM daily to track and respond to day-to-day ad hoc requests for brand management; ranging from complex trademark/logo approval requests to simpler questions about color or font.● Updated and revised the ASU Brand Management training program; I presented on 5 virtual sessions developed to teach brand basics to 87 new creative staff onboarding across university.

● Remote volunteer role managing Account Based Marketing rollout, created ABM training curriculum, helping VP in building marketing plans to reach sponsors, determine pricing, writing content for chapter blog and sponsor email marketing, working on creative briefs, and researching New England businesses.● Managed workflow using Trello and Basecamp, including tracking sponsor communication process, development of customer journey mapping, email and social content creation, creative briefs, production of ABM training curriculum and strategy reviews.● Worked with VP to develop the 2023 Go-to-Market strategy for Sponsorship Services and Ad Package Products, following 4 pillars of Leadership management, ABM & Relationship management, Communications management, and building out Innovation capabilities.● Utilized Adobe Creative Suite and Canva in designing graphics for targeted strategic postcard campaigns to raise AMA brand awareness in local marketing community, grow mindshare in current relationships, and draw in new potential sponsors.

● Worked with Creative Director to support update and revision of the annual promotional calendar tracking emails for marketing, public relations, and membership experience.● Led 7 customer journey mapping exercises with the marketing team, to improve new member onboarding; utilizing consumer insights data to facilitate website changes.● Managed projects within a coordinated bank merger; collaborating to facilitate work completion, react quickly and positively under pressure with rolling changes, helping with budget tracking and schedule tracking, providing reporting and sharing internal communications with leadership.● As a flexible and energetic problem solver, I navigated supply chain issues in network refresh project, sourcing for server and switch delivery; using attention to detail to guide proposal. ● Managed Business Credit Card project, utilized strong organizational skills to schedule team building out customer-centric financial product resulting in revenue growth of $350,000 annually. ● Successfully managed and coordinated team of 5, along with 28 testers and approvers in reviewing, testing, and implementing Episys Release Projects over several 6 semi-annual testing cycles.● Managed office closure projects for locations; leading included taking inventory; staff, equipment, and furniture relocations; and handling contract cancellations; navigated internal systems and processes; ensured timely and consistent communication provided to internal business partners● Managed Mail Vendor Implementation project with new financial statement and mailing vendor as part of a significant multi-year contract; delivering on time; supported with scope control, schedule management, directing work, managing communications with vendor and stakeholders, and ensuring quality results.

● Volunteer role managing and providing people development to External Relations department of 16 people in corporate B2B partnership and outreach efforts. ● As member of the Board of Directors, I provided guidance and decisioning for strategic direction of PMI Chapter of over 2,500 members.● Completed Annual Operations Planning (AOP) and Budgeting to maintain the proper function of the department.● Provided guidance and feedback during monthly tactical team meetings, and delivering monthly performance reports to Chapter Board of Directors; lead 5 teams: Sponsorship, Corporate Outreach, Military Outreach, Community Outreach, Academic Outreach.● Co-lead and instructed a 35 hour PMP Bootcamp for military members from Luke Air Force Base; preparing them for the PMP Exam and their transition to civilian careers.● Wrote content for social posts that supported the teams I was leading.● Utilized Adobe Creative and Microsoft products to develop marketing materials to help develop materials to boost participation across teams, including brochures, flyers, email and social graphics.

● Promoted in January 2019 to VP of External Relations through election process.● Led efforts to rewrite and update chapter sponsor agreements to document requirements, benefits, and consideration of corporate partners.● Provide support and back-up to the Vice-President of External Relations, attending board meetings, meeting with department personnel, and offering

● Promoted in May 2018 to AVP of External Relations.● Assisted Marketing in writing content for social media on posts to help boost chapter membership.● Worked as Project Manager in charge of the team that developed and successfully rolled out a Membership Recognition Program for the Chapter's nearly 2,500 members completed on time in March2018.● As Project Manager, successfully led the organization's Volunteer Appreciation Event in October 2017; I created the project proposal, project charter, location decision matrix, and communication plan; worked collaboratively with membership team and Board of Directors to strategically bring the best volunteer experience to the event within scope and budget.● Led the 2017 review process of the organization's Diversity & Inclusion Policy ● This is a volunteer position on-top-of my day job with Make-A-Wish America.

● Successfully managed World Wish Day Project, partnered with cross-functional teams for creative development of digital advertising assets for Social Media, produce TV PSAs, and craft PR to tell the passion of the Make-A-Wish brand in an innovative way; delivering on-time and within budget of $267,500..● Conducted Lean evaluation, analysis, and project selection initiative with the Marketing / Creative Services Team; guided team through process mapping, reducing content revisions iterating in Workfront, and delivering process improvement training workshops.● Lead, collaborated, and successfully managed the headquarters building move project to relocate 200 staff, directing project timeliness and budget of $200,000. ● Planned production, scheduling, and deployment of the 2018 enterprise national conference project with nearly 50 unique presentations; successfully executed over 3 days to 506 attendees.● Managed project execution on technical website refresh implementation project for fundraising program, ensuring adherence to budget, schedule, documentation, resources and scope; monitored and tracked project milestones and deliverables.● Completed complex Lean Six Sigma Green Belt project to research and analyze usage of donated air miles, built out process maps and perform root cause analysis, and the reported out on recommendations for process improvements to boost donation program efficiency.

● Utilized marketing research skills with Nielsen / Claritas PRIZM in donor demographics segmentation market research.● As a knowledgeable collaborator that can multi-task, I completed research and then facilitated meetings of 16 development officers and staff, presenting research, donor data and analysis to management, while coaching on techniques to be more productive in gaining donations ● I wrote content for guest posts, submitted for review, and published to the Wish Nation blog to help advertise the mission of the organization and promote fundraising with potential donors.● Supported Development Department strategic initiatives; project managed team of 11 on donor tool research project; managed project utilizing MS-Project; resulting in 228% YOY tool usage amplification.● Acted as leader of cross-departmental Career Development Advancement Committee (Oct 2016-April 2017); led a cross-department functional team for Human Resources, worked collaboratively with various internal departments to ensure successful project delivery of HR-related projects.● Utilized problem solving analytical skills and tools; research, interpret, evaluate, and synthesize biographical and financial data on individuals; present recommendations on major gifts prospects.● Developed concept, wrote training content, performed online webinars and also delivered live in-person training on prospect market research and donor wealth screening.

● Performed administration of all personnel records for the organization; reviewed new applications, maintained and tracked member files, sent new member communications, performed Survey Monkey member surveys, maintained email distribution lists, and assisted with recruiting new group members.● Scheduled, organized, and moderated the Quarterly Meetings via teleconference with guest speakers and up to 175 attendees.● As leader in the Veterans Employee resource group, I wrote all content, social media and organizational posts for our company’s internal Blog; writing numerous articles, advertising upcoming events, generating buzz and excitement for guest speakers, and planning activities that the group was undertaking.● Wrote published magazine article, "Iron Mountain Cares About Veterans," published 11/11/2013 (page 101) in USVeterans Magazine, promoting the different ways the company supports Veterans in its organization.

● As leader in the Veterans Employee resource group, I wrote all content, social media and organizational posts for our company’s internal Blog; writing numerous articles, providing communication about upcoming events, produced internal marketing to generate buzz and excitement for guest speakers, and planning group activities ● Provided end-to-end logistics support; I planned, managed, and executed multi-part inventory research projects for customers; pulled data and reported on millions of lines of data; tailoring and mining information in a fast-paced environment to assist client in finding essential documents; ordered delivery of those items; monitored, tracked, and communicated on project status.● As a creative thinker, I was the Editor for internal Iron Mountain PCS Newsletters, provided writing and editing of content, proofread submissions, and created graphics.● Conducted professional online learning; directed multiple sessions of virtual training webinars with remote staff, sharing communications, and connecting with Iron Mountain employees and clients.● Created Formal Business Review (FBR) presentations utilizing Microsoft Word, PowerPoint and Excel to build business strategy presentations; laying out objectives and insights to build relationships, cultivate relationships, and influence clients in sales demonstrations.● Designed a Submission Book of 10 different styles of logos using Photoshop and Illustrator for the new Iron Mountain "Mountaineer of the Quarter" award.

● Participated in Participant Services Education and Marketing Project; I developed educational flyer template design sample materials using Adobe Photoshop and InDesign; used to build experience materials to be offered to clients.● Provided client service excellence while using critical thinking to perform contracts and documentation research, problem solving, analytics, and resolution support for client issues.● Provided quality monitoring on quarterly Plan Monitor Reports, which provides a summary of statistics about the retirement plan participants and financial activity within the plan.

● Developed mutual fund educational material for customer service use on the website, and distribution online.● Executed training presentations for the QA team, creating monthly PowerPoints; training employees in handling call structure, summarizing, paraphrasing and technical jargon.● Performed thousands of financial and maintenance transactions including share redemptions, fund exchanges, share purchases, adjustment of reinvestment options, address changes, and stopping payment of lost checks.● Responded to telephone requests regarding fund and account information, market conditions, fund performance, 403b loan inquiries, tax implications, and general policies and procedures, ensuring that clients were well-informed and pleased with the level of service during calls.● My solid job knowledge, systems skill, and empathy for the customer resulted in my promotion to the TOPS Rep call queue, dedicated to servicing the top sales representatives for the firm.● As a result of exceptional performance, I was selected by a team of supervisors as the Employee Of The Month three times - February 2010, October 2009 and December 2008; and selected for Call Of The Month Award in May 2010.● Assisted the Correspondence Department by writing emails and letters to clients, representatives, attorneys and interested parties with regard to mutual fund procedures, fund and account information, and responded to inquiry letters.

● Coordinate reprographic, computer graphic design, and other business media services for individuals and small business clients at an office supplies retailer with $5 - 10k in weekly departmental sales.● Help merchandising to reset and front shelves, implement planograms, and achieve retail operational excellence.● Work closely with clients and external vendors on business card and stationary design, operation of 8 printer/scanners, a hydraulic cutter, a folding machine, binding machine, and troubleshooting equipment repairs and maintenance.● Used Adobe Photoshop and Microsoft Publisher to perform graphic design on thousands of unique flyers, signs, business cards, and announcements which provided customer satisfaction and increased sales.● Placed over a thousand DHL orders manually and via computer, tracking packages, and successfully ensuring that all orders reached their proper destinations.● Provided supplemental floor coverage, assisting retail customers with fabulous customer service and ringing them up at the register as needed.

PARTIAL LIST OF ROLES - REACH OUT FOR MORE DETAILSProduction: Independent feature film THE CHESTDates Worked: 9/2002 - 11/2002Job Title: Microphone Boom Operator, Gaffer, and Production AssistantProduction: Documentary video project CAPOEIRA: PHILADELPHIA Dates Worked: 9/2002 - 3/2003Job Title: 2nd Camera, Editor, Lighting, Sound Engineer, and Associate ProducerProduction: Independent short film VIBRATIONSDates Worked: 12/2002 - 12/2002Job Title: Key GripProduction: Senior Thesis Film DREAMSONGDates Worked: 1/2003 - 2/2003Job Title: Gaffer/ GripProduction: Independent Short Film QUITTING IS FOR LOSERSDates Worked: 12/2002 - 9/2005Job Title: Producer, Writer, PublicistFEATURED IN THE 2005 COATESVILLE FILM FESTIVALProduction: Industrial Video for Geisinger Health PlanDates Worked: 4/2003 - 4/2003Job Title: Production AssistantProduction: Photo shoot for Home Depot catalogDates Worked: 6/2003 - 2003Job Title: Production Assistant Production: Independent Short Film ELEVATOR VIEWDates Worked: 8/2003 - 8/2003Job Title: Production Assistant and Boom Mic OperatorProduction: Independent Short Film PIXEL PERFECTDates Worked: 9/2003 - 11/2003Job Title: Unit PublicistProduction: Jerry Bruckheimer Feature Film NATIONAL TREASUREDates Worked: 10/2003 - 10/2003Job Title: Production AssistantProduction: Industrial Video for Intel & Campos CreativeDates Worked: 6/2004 - 6/2004Job Title: Production AssistantProduction: Industrial Video for Victory AirlinesDates Worked: 7/2004 - 7/2004Job Title: Production Coordinator and GafferProduction: VH1 reality TV series MOTORMOUTHDates Worked: 8/2004 - 8/2004Job Title: Production AssistantProduction: Independent Short Film LAKE’S EDGEDates Worked: 4/2005 - 4/2005Job Title: Production Assistant / Grip

● My time in the military emphasized leadership development skills, which included skills such as decision-making, courage, problem-solving, and effective communication. I also grew my skills in teamwork, collaboration, adaptability, and time management.● Stationed on aircraft carrier USS Carl Vinson; earned Armed Forces Expeditionary Medal.● Monitored, operated, and balanced power loads as operator of Electric Plant Control Panel for 4160 volt power grid on Aircraft Carrier.● Maintained four $50,000,000 steam driven electric generators including monthly clean/inspects; performed included monthly inspections, extensive log keeping, intricate repairs and carbon brush changes.● Trained and oriented up to 20 Electrician Mates on control panel operation of the generators, 4160 volt circuit breakers, and emergency reactor shutdown procedures. ● Monitored and maintained 16 salinity chemistry and salinity safety alarm modules including the Steam Generator High level/Low level alarms resulting in the 100% safe operation of the Nuclear Reactor.